01 Directory record
Service, provider and regulatory context
- Provider
- Lifeline Agency Limited
- CQC provider ID
- 1-12657210358
- CQC location ID
- 1-14956978349
- ODS code
- VNP96
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- South East
- NHS region
- South East
- Local authority
- Hampshire
- ONSPD CCG
- E38000253 · NHS Hampshire, Southampton and Isle of Wight CCG
- Latest directory check
- 29 July 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 15 February 2023
- Dormant
- No
- Registered manager
- Dlamini, Sibonginkosi
- Care-home beds
- 0
- Latest overall rating
- Requires improvement
- Rating publication date
- 29 July 2025
- Inherited rating
- No
- UPRN
- 10094859739
- Coordinates
- 50.8801030, -1.2394600
- Parliamentary constituency
- Hamble Valley
- Provider Companies House number
- 13119910
- Provider HSCA start date
- 27 May 2022
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Dlamini, Sibonginkosi
- Provider telephone
- 07551395365
- Provider UPRN
- 100060723299
- Provider coordinates
- 50.9097670, -1.3688670
- Provider constituency
- Southampton Itchen
- Provider address
- 129 Peartree Avenue, Southampton, SO19 7JJ
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Children 0-18 years
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Effective | Good | 29 July 2025 | Location | No |
| Homecare | Overall | Requires improvement | 29 July 2025 | Location | No |
| Homecare | Safe | Requires improvement | 29 July 2025 | Location | No |
| Homecare | Well-led | Requires improvement | 29 July 2025 | Location | No |
| Overall | Effective | Good | 29 July 2025 | Location | No |
| Overall | Overall | Requires improvement | 29 July 2025 | Location | No |
| Overall | Safe | Requires improvement | 29 July 2025 | Location | No |
| Overall | Well-led | Requires improvement | 29 July 2025 | Location | No |
| Homecare | Caring | Good | 9 September 2024 | Location | No |
| Homecare | Responsive | Good | 9 September 2024 | Location | No |
| Overall | Caring | Good | 9 September 2024 | Location | No |
| Overall | Responsive | Good | 9 September 2024 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Caring for children (0 - 18yrs)|Sensory impairments|Caring for adults under 65 yrs|Dementia|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: Steel House,4300 Parkway, Whiteley,Fareham, PO15 7FP
Phone: 7551395365
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.