01 Directory record
Service, provider and regulatory context
- Provider
- Help at Home Care Suffolk Ltd
- CQC provider ID
- 1-14621558896
- CQC location ID
- 1-15077486743
- ODS code
- VNPDX
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- East
- NHS region
- East of England
- Local authority
- Suffolk
- ONSPD CCG
- E38000239 · NHS Norfolk and Waveney CCG
- Latest directory check
- 7 August 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 3 March 2023
- Dormant
- No
- Registered manager
- Baxter, Karen
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 7 August 2026
- Inherited rating
- No
- UPRN
- 100091401537
- Coordinates
- 52.4546000, 1.6372500
- Parliamentary constituency
- Lowestoft
- Provider Companies House number
- 14438232
- Provider HSCA start date
- 3 March 2023
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Baxter, Karen
- Provider telephone
- 01502452337
- Provider UPRN
- 10091823555
- Provider coordinates
- 52.4802580, 1.7527460
- Provider constituency
- Lowestoft
- Provider address
- 61 Alexandra Road, Lowestoft, NR32 1PL
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Mental Health
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Good | 7 August 2026 | Location | No |
| Homecare | Effective | Good | 7 August 2026 | Location | No |
| Homecare | Overall | Good | 7 August 2026 | Location | No |
| Homecare | Responsive | Good | 7 August 2026 | Location | No |
| Homecare | Safe | Good | 7 August 2026 | Location | No |
| Homecare | Well-led | Good | 7 August 2026 | Location | No |
| Overall | Caring | Good | 7 August 2026 | Location | No |
| Overall | Effective | Good | 7 August 2026 | Location | No |
| Overall | Overall | Good | 7 August 2026 | Location | No |
| Overall | Responsive | Good | 7 August 2026 | Location | No |
| Overall | Safe | Good | 7 August 2026 | Location | No |
| Overall | Well-led | Good | 7 August 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: The Elms,North Cove,Beccles, NR34 7QG
Phone: 1502452337