01 Directory record
Service, provider and regulatory context
- Provider
- Support Health and Wellbeing Ltd
- CQC provider ID
- 1-14353936718
- CQC location ID
- 1-15134732888
- ODS code
- VNPJP
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- North East
- NHS region
- North East and Yorkshire
- Local authority
- Sunderland
- ONSPD CCG
- E38000176 · NHS Sunderland CCG
- Latest directory check
- 22 August 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 16 March 2023
- Dormant
- No
- Registered manager
- Nyatsambo, Tendayi
- Care-home beds
- 0
- Latest overall rating
- Not Rated
- Rating publication date
- Not supplied
- Inherited rating
- No
- UPRN
- 45030683
- Coordinates
- 54.9042690, -1.3772820
- Parliamentary constituency
- Sunderland Central
- Provider Companies House number
- 12496675
- Provider HSCA start date
- 16 March 2023
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Meakin, Mabel
- Provider telephone
- 01917102533
- Provider UPRN
- 45030683
- Provider coordinates
- 54.9042690, -1.3772820
- Provider constituency
- Sunderland Central
- Provider address
- The Software Centre, F20, Tavistock Place, Sunderland, SR1 1PB
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
- Supported living service
Service user bands
- Dementia
- Older People
- People who misuse drugs and alcohol
- People with an eating disorder
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Good | 22 August 2025 | Location | No |
| Homecare | Effective | Good | 22 August 2025 | Location | No |
| Homecare | Overall | Good | 22 August 2025 | Location | No |
| Homecare | Responsive | Good | 22 August 2025 | Location | No |
| Homecare | Safe | Good | 22 August 2025 | Location | No |
| Homecare | Well-led | Good | 22 August 2025 | Location | No |
| Overall | Caring | Not Rated | Not supplied | Location | No |
| Overall | Effective | Not Rated | Not supplied | Location | No |
| Overall | Overall | Not Rated | Not supplied | Location | No |
| Overall | Responsive | Not Rated | Not supplied | Location | No |
| Overall | Safe | Not Rated | Not supplied | Location | No |
| Overall | Well-led | Not Rated | Not supplied | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies|Supported living
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Caring for adults over 65 yrs|Substance misuse problems|Eating disorders|Physical disabilities
04 Contact
Public directory details
Address: The Software Centre,Tavistock Place,Sunderland, SR1 1PB
Phone: 1917102533