01 Directory record
Service, provider and regulatory context
- Provider
- Prime Care (UK) Limited
- CQC provider ID
- 1-137862064
- CQC location ID
- 1-151641700
- ODS code
- VLYTE
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- North West
- NHS region
- North West
- Local authority
- Wirral
- ONSPD CCG
- E38000208 · NHS Wirral CCG
- Latest directory check
- 16 March 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 2 February 2011
- Dormant
- No
- Registered manager
- Duncan, Helen
- Care-home beds
- 20
- Latest overall rating
- Requires improvement
- Rating publication date
- 16 March 2026
- Inherited rating
- No
- UPRN
- 42077086
- Coordinates
- 53.3742670, -3.0377550
- Parliamentary constituency
- Birkenhead
- Provider Companies House number
- 03731393
- Provider HSCA start date
- 2 February 2011
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Borkhatria, Gitesh
- Provider telephone
- 01516081401
- Provider UPRN
- 100091594418
- Provider coordinates
- 51.5442780, 0.7071650
- Provider constituency
- Southend East and Rochford
- Provider address
- Cumberland House 24-28, Baxter Avenue, Southend-on-sea, SS2 6HZ
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Dementia
- Older People
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Overall | Requires improvement | 16 March 2026 | Location | No |
| Care Homes | Safe | Requires improvement | 16 March 2026 | Location | No |
| Care Homes | Well-led | Requires improvement | 16 March 2026 | Location | No |
| Overall | Overall | Requires improvement | 16 March 2026 | Location | No |
| Overall | Safe | Requires improvement | 16 March 2026 | Location | No |
| Overall | Well-led | Requires improvement | 16 March 2026 | Location | No |
| Overall | Caring | Good | 19 July 2019 | Location | No |
| Overall | Effective | Good | 19 July 2019 | Location | No |
| Overall | Responsive | Good | 19 July 2019 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Caring for adults under 65 yrs|Dementia|Caring for adults over 65 yrs
04 Contact
Public directory details
Address: 2-4 Moss Grove,Prenton,Wirral, CH42 9LD
Phone: 1516081401