01 Directory record
Service, provider and regulatory context
- Provider
- Cumberland Council
- CQC provider ID
- 1-15197643879
- CQC location ID
- 1-15198959772
- ODS code
- VNPVL
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- North West
- NHS region
- North East and Yorkshire
- Local authority
- Cumberland
- ONSPD CCG
- E38000215 · NHS North Cumbria CCG
- Latest directory check
- 28 November 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 18 April 2023
- Dormant
- No
- Registered manager
- Hewetson-Jones, Allen
- Care-home beds
- 21
- Latest overall rating
- Good
- Rating publication date
- 28 November 2025
- Inherited rating
- No
- UPRN
- 10008675364
- Coordinates
- 55.0094000, -2.9694760
- Parliamentary constituency
- Carlisle
- Provider HSCA start date
- 1 April 2023
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Glanville, Alison
- Provider telephone
- 07796941279
- Provider PAF ID
- 62683643
- Provider coordinates
- 54.8905230, -2.9283590
- Provider constituency
- Carlisle
- Provider address
- Cumbria House, 117 Botchergate, Carlisle, Cumbria, CA1 1RD
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Dementia
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Good | 28 November 2025 | Location | No |
| Care Homes | Effective | Good | 28 November 2025 | Location | No |
| Care Homes | Overall | Good | 28 November 2025 | Location | No |
| Care Homes | Responsive | Good | 28 November 2025 | Location | No |
| Care Homes | Safe | Good | 28 November 2025 | Location | No |
| Care Homes | Well-led | Good | 28 November 2025 | Location | No |
| Overall | Caring | Good | 28 November 2025 | Location | No |
| Overall | Effective | Good | 28 November 2025 | Location | No |
| Overall | Overall | Good | 28 November 2025 | Location | No |
| Overall | Responsive | Good | 28 November 2025 | Location | No |
| Overall | Safe | Good | 28 November 2025 | Location | No |
| Overall | Well-led | Good | 28 November 2025 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: Swan Street,Longtown,Carlisle, CA6 5UZ
Phone: 1228227877