01 Directory record
Service, provider and regulatory context
- Provider
- Choice Support
- CQC provider ID
- 1-15126086868
- CQC location ID
- 1-15199356138
- ODS code
- VNQ10
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- London
- NHS region
- London
- Local authority
- Richmond upon Thames
- ONSPD CCG
- E38000245 · NHS South West London CCG
- Brand
- BD495 · BRAND Choice Support
- Latest directory check
- 12 August 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 3 May 2023
- Dormant
- No
- Registered manager
- Latim, Muhinda
- Care-home beds
- 6
- Latest overall rating
- Requires improvement
- Rating publication date
- 12 August 2025
- Inherited rating
- No
- UPRN
- 100022349301
- Coordinates
- 51.4375490, -0.3361650
- Parliamentary constituency
- Twickenham
- Provider Companies House number
- 08971493
- Provider HSCA start date
- 3 May 2023
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Beland, Andrew
- Provider telephone
- 01622722400
- Provider website recorded
- Available through the source page
- Provider coordinates
- 51.2776440, 0.5290140
- Provider constituency
- Maidstone and Malling
- Provider address
- Compass House, 84 Holland Road, Maidstone, Kent, ME14 1UT
Regulated activities
- Accommodation for persons who require nursing or personal care
- Treatment of disease, disorder or injury
Service types in monthly profile
- Care home service with nursing
Service user bands
- Dementia
- Learning disabilities or autistic spectrum disorder
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Good | 12 August 2025 | Location | No |
| Care Homes | Effective | Requires improvement | 12 August 2025 | Location | No |
| Care Homes | Overall | Requires improvement | 12 August 2025 | Location | No |
| Care Homes | Responsive | Good | 12 August 2025 | Location | No |
| Care Homes | Safe | Requires improvement | 12 August 2025 | Location | No |
| Care Homes | Well-led | Requires improvement | 12 August 2025 | Location | No |
| Overall | Caring | Good | 12 August 2025 | Location | No |
| Overall | Effective | Requires improvement | 12 August 2025 | Location | No |
| Overall | Overall | Requires improvement | 12 August 2025 | Location | No |
| Overall | Responsive | Good | 12 August 2025 | Location | No |
| Overall | Safe | Requires improvement | 12 August 2025 | Location | No |
| Overall | Well-led | Requires improvement | 12 August 2025 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Nursing homes
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Learning disabilities|Physical disabilities
04 Contact
Public directory details
Address: 289 Waldegrave Road,Twickenham, TW1 4SU
Phone: 2072614100