CQC Regulated care location

Willowcroft Care Home

New Street,Sutton In Ashfield, NG17 1BW

01 Directory record

Service, provider and regulatory context

Provider
Bank House Care Homes Limited
CQC provider ID
1-101617386
CQC location ID
1-1525092724
ODS code
VM51Q
Care home
Yes
Location type
Social Care Org
Primary inspection category
Residential social care
Region
East Midlands
NHS region
Midlands
Local authority
Nottinghamshire
ONSPD CCG
E38000243 · NHS Nottingham and Nottinghamshire CCG
Latest directory check
26 August 2026

02 Full active-location profile

Registration, management and provider identifiers

HSCA start date
21 July 2014
Dormant
No
Registered manager
Dickinson, Melanie
Care-home beds
40
Latest overall rating
Requires improvement
Rating publication date
26 August 2026
Inherited rating
No
UPRN
10070853328
Coordinates
53.1232630, -1.2632180
Parliamentary constituency
Ashfield
Provider Companies House number
04944349
Provider HSCA start date
1 October 2010
Provider type
Social Care Org
Provider ownership type
Organisation
Provider inspection directorate
Adult social care
Provider inspection category
Residential social care
Provider nominated individual
Dhamecha, Rishi
Provider telephone
01623552766
Provider website recorded
Available through the source page
Provider UPRN
10000001474
Provider coordinates
51.5847210, -0.3612220
Provider constituency
Harrow West
Provider address
5 Churchill Court, 58 Station Road, North Harrow, Harrow, HA2 7SA

Regulated activities

  • Accommodation for persons who require nursing or personal care
  • Treatment of disease, disorder or injury

Service types in monthly profile

  • Care home service with nursing

Service user bands

  • Dementia
  • Mental Health
  • Older People
  • Younger Adults

03 CQC ratings

Latest published rating rows

Service / population groupDomainRatingPublishedReport typeInherited
Care HomesCaringGood26 August 2026LocationNo
Care HomesEffectiveRequires improvement26 August 2026LocationNo
Care HomesOverallRequires improvement26 August 2026LocationNo
Care HomesResponsiveRequires improvement26 August 2026LocationNo
Care HomesSafeRequires improvement26 August 2026LocationNo
Care HomesWell-ledRequires improvement26 August 2026LocationNo
OverallCaringGood26 August 2026LocationNo
OverallEffectiveRequires improvement26 August 2026LocationNo
OverallOverallRequires improvement26 August 2026LocationNo
OverallResponsiveRequires improvement26 August 2026LocationNo
OverallSafeRequires improvement26 August 2026LocationNo
OverallWell-ledRequires improvement26 August 2026LocationNo

CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.

03 Care provided

Service types and specialisms

Service types

Nursing homes

Specialisms and services

Caring for adults under 65 yrs|Dementia|Mental health conditions|Caring for adults over 65 yrs

04 Contact

Public directory details

Address: New Street,Sutton In Ashfield, NG17 1BW

Phone: 1623703320

A service website is recorded by CQC; it is available through the source page so this profile contains no external link.