01 Directory record
Service, provider and regulatory context
- Provider
- Turning Point
- CQC provider ID
- 1-102642564
- CQC location ID
- 1-15322541869
- Care home
- No
- Location type
- Independent Healthcare Org
- Primary inspection category
- Community substance misuse
- Region
- East Midlands
- NHS region
- Midlands
- Local authority
- Leicester
- ONSPD CCG
- E38000097 · NHS Leicester City CCG
- Brand
- BD133 · BRAND Turning Point
- Latest directory check
- 8 April 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 6 April 2023
- Dormant
- No
- Registered manager
- Knowles, Andrea
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 8 April 2026
- Inherited rating
- No
- UPRN
- 2465059350
- Coordinates
- 52.6328460, -1.1365580
- Parliamentary constituency
- Leicester South
- Provider Companies House number
- 00793558
- Provider charity number
- 234887
- Provider HSCA start date
- 8 February 2011
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Travis, Natalie
- Provider telephone
- 02074817600
- Provider website recorded
- Available through the source page
- Provider UPRN
- 10091982570
- Provider coordinates
- 51.5113500, -0.0756690
- Provider constituency
- Cities of London and Westminster
- Provider address
- America House, 2 America Square, London, EC3N 2LU
Regulated activities
- Diagnostic and screening procedures
- Treatment of disease, disorder or injury
Service types in monthly profile
- Community based services for people who misuse substances
Service user bands
- Children 0-18 years
- Older People
- People who misuse drugs and alcohol
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Community-based substance misuse services | Caring | Good | 8 April 2026 | Location | No |
| Community-based substance misuse services | Effective | Good | 8 April 2026 | Location | No |
| Community-based substance misuse services | Overall | Good | 8 April 2026 | Location | No |
| Community-based substance misuse services | Responsive | Good | 8 April 2026 | Location | No |
| Community-based substance misuse services | Safe | Good | 8 April 2026 | Location | No |
| Community-based substance misuse services | Well-led | Good | 8 April 2026 | Location | No |
| Overall | Caring | Good | 8 April 2026 | Location | No |
| Overall | Effective | Good | 8 April 2026 | Location | No |
| Overall | Overall | Good | 8 April 2026 | Location | No |
| Overall | Responsive | Good | 8 April 2026 | Location | No |
| Overall | Safe | Good | 8 April 2026 | Location | No |
| Overall | Well-led | Good | 8 April 2026 | Location | No |
| Residential substance misuse services | Caring | Good | 16 January 2019 | Location | Yes |
| Residential substance misuse services | Effective | Outstanding | 16 January 2019 | Location | Yes |
| Residential substance misuse services | Overall | Outstanding | 16 January 2019 | Location | Yes |
| Residential substance misuse services | Responsive | Good | 16 January 2019 | Location | Yes |
| Residential substance misuse services | Safe | Good | 16 January 2019 | Location | Yes |
| Residential substance misuse services | Well-led | Outstanding | 16 January 2019 | Location | Yes |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Community services - Substance abuse
Specialisms and services
Caring for children (0 - 18yrs)|Caring for adults under 65 yrs|Caring for adults over 65 yrs|Substance misuse problems
04 Contact
Public directory details
Address: 34-38 Friar Lane,Leicester, LE1 5RA
Phone: 3303036000
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.