01 Directory record
Service, provider and regulatory context
- Provider
- Novus Care Limited
- CQC provider ID
- 1-366915999
- CQC location ID
- 1-1549551104
- ODS code
- VN8F6
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- South East
- NHS region
- South East
- Local authority
- Surrey
- ONSPD CCG
- E38000246 · NHS Surrey Heartlands CCG
- Latest directory check
- 28 May 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 30 July 2014
- Dormant
- No
- Registered manager
- Swateridge, Charlotte
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 28 May 2026
- Inherited rating
- No
- UPRN
- 100062351250
- Coordinates
- 51.1425050, -0.4939820
- Parliamentary constituency
- Godalming and Ash
- Provider Companies House number
- 07773800
- Provider HSCA start date
- 10 February 2012
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Jonas, Emma
- Provider telephone
- 07807096877
- Provider website recorded
- Available through the source page
- Provider UPRN
- 100062351250
- Provider coordinates
- 51.1425050, -0.4939820
- Provider constituency
- Godalming and Ash
- Provider address
- 210a High Street, Cranleigh, GU6 8RL
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- People who misuse drugs and alcohol
- People with an eating disorder
- Physical Disability
- Sensory Impairment
- Whole Population
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Good | 28 May 2026 | Location | No |
| Homecare | Effective | Good | 28 May 2026 | Location | No |
| Homecare | Overall | Good | 28 May 2026 | Location | No |
| Homecare | Responsive | Good | 28 May 2026 | Location | No |
| Homecare | Safe | Good | 28 May 2026 | Location | No |
| Homecare | Well-led | Good | 28 May 2026 | Location | No |
| Overall | Caring | Good | 28 May 2026 | Location | No |
| Overall | Effective | Good | 28 May 2026 | Location | No |
| Overall | Overall | Good | 28 May 2026 | Location | No |
| Overall | Responsive | Good | 28 May 2026 | Location | No |
| Overall | Safe | Good | 28 May 2026 | Location | No |
| Overall | Well-led | Good | 28 May 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Sensory impairments|Services for everyone|Dementia|Learning disabilities|Mental health conditions|Substance misuse problems|Eating disorders|Physical disabilities
04 Contact
Public directory details
Address: 210a High Street,Cranleigh, GU6 8RL
Phone: 1483548777
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.