CQC Regulated care location

Elizabeth Court

New Street,Sutton,St Helens, WA9 3XQ

01 Directory record

Service, provider and regulatory context

Provider
Key Healthcare (St Helens) Limited
CQC provider ID
1-137625081
CQC location ID
1-154973553
ODS code
VLNFT
Care home
Yes
Location type
Social Care Org
Primary inspection category
Residential social care
Region
North West
NHS region
North West
Local authority
St. Helens
ONSPD CCG
E38000172 · NHS St Helens CCG
Latest directory check
13 August 2025

02 Full active-location profile

Registration, management and provider identifiers

HSCA start date
28 January 2011
Dormant
No
Registered manager
Jones, Lea
Care-home beds
44
Latest overall rating
Inadequate
Rating publication date
13 August 2025
Inherited rating
No
UPRN
39041151
Coordinates
53.4291730, -2.7184850
Parliamentary constituency
St Helens South and Whiston
Provider Companies House number
05532181
Provider HSCA start date
28 January 2011
Provider type
Social Care Org
Provider ownership type
Organisation
Provider inspection directorate
Adult social care
Provider inspection category
Residential social care
Provider nominated individual
Keyes, Richard
Provider telephone
01937587100
Provider UPRN
72335862
Provider coordinates
53.9278690, -1.3870200
Provider constituency
Wetherby and Easingwold
Provider address
25 Market Place, Wetherby, LS22 6LQ

Regulated activities

  • Accommodation for persons who require nursing or personal care
  • Treatment of disease, disorder or injury

Service types in monthly profile

  • Care home service with nursing

Service user bands

  • Dementia
  • Mental Health
  • Older People
  • Physical Disability
  • Younger Adults

03 CQC ratings

Latest published rating rows

Service / population groupDomainRatingPublishedReport typeInherited
Care HomesCaringRequires improvement13 August 2025LocationNo
Care HomesEffectiveRequires improvement13 August 2025LocationNo
Care HomesOverallInadequate13 August 2025LocationNo
Care HomesResponsiveRequires improvement13 August 2025LocationNo
Care HomesSafeInadequate13 August 2025LocationNo
Care HomesWell-ledInadequate13 August 2025LocationNo
OverallCaringRequires improvement13 August 2025LocationNo
OverallEffectiveRequires improvement13 August 2025LocationNo
OverallOverallInadequate13 August 2025LocationNo
OverallResponsiveRequires improvement13 August 2025LocationNo
OverallSafeInadequate13 August 2025LocationNo
OverallWell-ledInadequate13 August 2025LocationNo

CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.

03 Care provided

Service types and specialisms

Service types

Nursing homes

Specialisms and services

Caring for adults under 65 yrs|Dementia|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities

04 Contact

Public directory details

Address: New Street,Sutton,St Helens, WA9 3XQ

Phone: 1744821700