01 Directory record
Service, provider and regulatory context
- Provider
- Care Excellence Limited
- CQC provider ID
- 1-137625209
- CQC location ID
- 1-156160589
- ODS code
- VM2M0
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- South East
- NHS region
- South East
- Local authority
- Kent
- ONSPD CCG
- E38000237 · NHS Kent and Medway CCG
- Latest directory check
- 2 January 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 26 January 2011
- Dormant
- No
- Registered manager
- Heyburn, Natacha
- Care-home beds
- 37
- Latest overall rating
- Requires improvement
- Rating publication date
- 2 January 2026
- Inherited rating
- No
- UPRN
- 50006532
- Coordinates
- 50.9827520, 0.9634350
- Parliamentary constituency
- Folkestone and Hythe
- Provider Companies House number
- 05920229
- Provider HSCA start date
- 26 January 2011
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Arjuna, Shandakumar
- Provider telephone
- 02086609953
- Provider coordinates
- 51.4311550, -0.1759620
- Provider constituency
- Tooting
- Provider address
- 826 Garratt Lane, Wandsworth, London, SW17 0LZ
Regulated activities
- Accommodation for persons who require nursing or personal care
- Treatment of disease, disorder or injury
Service types in monthly profile
- Care home service with nursing
Service user bands
- Dementia
- Older People
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Good | 2 January 2026 | Location | No |
| Care Homes | Effective | Good | 2 January 2026 | Location | No |
| Care Homes | Overall | Requires improvement | 2 January 2026 | Location | No |
| Care Homes | Responsive | Good | 2 January 2026 | Location | No |
| Care Homes | Safe | Requires improvement | 2 January 2026 | Location | No |
| Care Homes | Well-led | Requires improvement | 2 January 2026 | Location | No |
| Overall | Caring | Good | 2 January 2026 | Location | No |
| Overall | Effective | Good | 2 January 2026 | Location | No |
| Overall | Overall | Requires improvement | 2 January 2026 | Location | No |
| Overall | Responsive | Good | 2 January 2026 | Location | No |
| Overall | Safe | Requires improvement | 2 January 2026 | Location | No |
| Overall | Well-led | Requires improvement | 2 January 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Nursing homes
Specialisms and services
Caring for adults under 65 yrs|Dementia|Caring for adults over 65 yrs
04 Contact
Public directory details
Address: 104 Littlestone Road,New Romney, TN28 8NH
Phone: 1797364371