CQC Regulated care location

Palmerston House Care Home

21 Palmerston Road,Westcliff On Sea, SS0 7TA

01 Directory record

Service, provider and regulatory context

Provider
E&F Enterprises Ltd
CQC provider ID
1-128034129
CQC location ID
1-156343233
ODS code
VLYF7
Care home
Yes
Location type
Social Care Org
Primary inspection category
Residential social care
Region
East
NHS region
East of England
Local authority
Southend-on-Sea
ONSPD CCG
E38000168 · NHS Southend CCG
Latest directory check
30 July 2026

02 Full active-location profile

Registration, management and provider identifiers

HSCA start date
19 January 2011
Dormant
No
Registered manager
Gates, Ruth
Care-home beds
24
Latest overall rating
Good
Rating publication date
30 July 2026
Inherited rating
No
UPRN
100091656335
Coordinates
51.5366980, 0.6882990
Parliamentary constituency
Southend West and Leigh
Provider Companies House number
07203542
Provider HSCA start date
19 January 2011
Provider type
Social Care Org
Provider ownership type
Organisation
Provider inspection directorate
Adult social care
Provider inspection category
Residential social care
Provider nominated individual
Gulhan, Mustafa
Provider telephone
01702213553
Provider coordinates
51.6335300, -0.1266850
Provider constituency
Southgate and Wood Green
Provider address
286b Chase Road, London, N14 6HF

Regulated activities

  • Accommodation for persons who require nursing or personal care

Service types in monthly profile

  • Care home service without nursing

Service user bands

  • Dementia
  • Older People

03 CQC ratings

Latest published rating rows

Service / population groupDomainRatingPublishedReport typeInherited
Care HomesCaringGood30 July 2026LocationNo
Care HomesEffectiveGood30 July 2026LocationNo
Care HomesOverallGood30 July 2026LocationNo
Care HomesResponsiveGood30 July 2026LocationNo
Care HomesSafeGood30 July 2026LocationNo
Care HomesWell-ledGood30 July 2026LocationNo
OverallCaringGood30 July 2026LocationNo
OverallEffectiveGood30 July 2026LocationNo
OverallOverallGood30 July 2026LocationNo
OverallResponsiveGood30 July 2026LocationNo
OverallSafeGood30 July 2026LocationNo
OverallWell-ledGood30 July 2026LocationNo

CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.

03 Care provided

Service types and specialisms

Service types

Residential homes

Specialisms and services

Dementia|Caring for adults over 65 yrs

04 Contact

Public directory details

Address: 21 Palmerston Road,Westcliff On Sea, SS0 7TA

Phone: 1702213553