01 Directory record
Service, provider and regulatory context
- Provider
- Willows Care Southern Limited
- CQC provider ID
- 1-15631832551
- CQC location ID
- 1-15679435453
- ODS code
- VNRT3
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- South East
- NHS region
- South East
- Local authority
- Kent
- ONSPD CCG
- E38000237 · NHS Kent and Medway CCG
- Latest directory check
- 28 April 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 15 November 2023
- Dormant
- No
- Registered manager
- Butler, Tracy
- Care-home beds
- 40
- Latest overall rating
- Good
- Rating publication date
- 28 April 2025
- Inherited rating
- No
- UPRN
- 100061128183
- Coordinates
- 51.3913550, 1.3999410
- Parliamentary constituency
- East Thanet
- Provider Companies House number
- 14645307
- Provider HSCA start date
- 15 November 2023
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Dym, Isaac
- Provider telephone
- 01843228570
- Provider UPRN
- 100061128183
- Provider coordinates
- 51.3913550, 1.3999410
- Provider constituency
- East Thanet
- Provider address
- 5-13 Second Avenue, Cliftonville, Margate, CT9 2LL
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Dementia
- Older People
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Good | 28 April 2025 | Location | No |
| Care Homes | Effective | Good | 28 April 2025 | Location | No |
| Care Homes | Overall | Good | 28 April 2025 | Location | No |
| Care Homes | Responsive | Good | 28 April 2025 | Location | No |
| Care Homes | Safe | Good | 28 April 2025 | Location | No |
| Care Homes | Well-led | Good | 28 April 2025 | Location | No |
| Overall | Caring | Good | 28 April 2025 | Location | No |
| Overall | Effective | Good | 28 April 2025 | Location | No |
| Overall | Overall | Good | 28 April 2025 | Location | No |
| Overall | Responsive | Good | 28 April 2025 | Location | No |
| Overall | Safe | Good | 28 April 2025 | Location | No |
| Overall | Well-led | Good | 28 April 2025 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Dementia|Caring for adults over 65 yrs
04 Contact
Public directory details
Address: 5-13 Second Avenue,Cliftonville,Margate, CT9 2LL
Phone: 1843228570