01 Directory record
Service, provider and regulatory context
- Provider
- Hafod Care Organisation Limited
- CQC provider ID
- 1-101708686
- CQC location ID
- 1-165023041
- ODS code
- VLMA0
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- West Midlands
- NHS region
- Midlands
- Local authority
- Birmingham
- ONSPD CCG
- E38000220 · NHS Birmingham and Solihull CCG
- Latest directory check
- 8 October 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 10 March 2011
- Dormant
- No
- Registered manager
- Wood, Rachel
- Care-home beds
- 29
- Latest overall rating
- Requires improvement
- Rating publication date
- 8 October 2025
- Inherited rating
- No
- UPRN
- 10090244873
- Coordinates
- 52.5709960, -1.8241050
- Parliamentary constituency
- Sutton Coldfield
- Provider Companies House number
- 04999016
- Provider HSCA start date
- 10 March 2011
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Buckley, Mary
- Provider telephone
- 01213545607
- Provider coordinates
- 52.5709960, -1.8241050
- Provider constituency
- Sutton Coldfield
- Provider address
- 14 Anchorage Road, Sutton Coldfield, West Midlands, B74 2PR
Regulated activities
- Accommodation for persons who require nursing or personal care
- Diagnostic and screening procedures
- Treatment of disease, disorder or injury
Service types in monthly profile
- Care home service with nursing
Service user bands
- Dementia
- Mental Health
- Older People
- People who misuse drugs and alcohol
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Good | 8 October 2025 | Location | No |
| Care Homes | Effective | Good | 8 October 2025 | Location | No |
| Care Homes | Overall | Requires improvement | 8 October 2025 | Location | No |
| Care Homes | Responsive | Good | 8 October 2025 | Location | No |
| Care Homes | Safe | Requires improvement | 8 October 2025 | Location | No |
| Care Homes | Well-led | Requires improvement | 8 October 2025 | Location | No |
| Overall | Caring | Good | 8 October 2025 | Location | No |
| Overall | Effective | Good | 8 October 2025 | Location | No |
| Overall | Overall | Requires improvement | 8 October 2025 | Location | No |
| Overall | Responsive | Good | 8 October 2025 | Location | No |
| Overall | Safe | Requires improvement | 8 October 2025 | Location | No |
| Overall | Well-led | Requires improvement | 8 October 2025 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Nursing homes
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Mental health conditions|Caring for adults over 65 yrs|Substance misuse problems|Physical disabilities
04 Contact
Public directory details
Address: 9-11 Anchorage Road,Sutton Coldfield, B74 2PR
Phone: 1213541009