01 Directory record
Service, provider and regulatory context
- Provider
- Serene Healthcare Services Ltd
- CQC provider ID
- 1-8555131345
- CQC location ID
- 1-16984191956
- ODS code
- VNQX3
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- South West
- NHS region
- South West
- Local authority
- Swindon
- ONSPD CCG
- E38000231 · NHS Bath and North East Somerset, Swindon and Wiltshire CCG
- Latest directory check
- 9 February 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 7 August 2023
- Dormant
- No
- Registered manager
- Mungai, Ann
- Care-home beds
- 0
- Latest overall rating
- Requires improvement
- Rating publication date
- 9 February 2026
- Inherited rating
- No
- UPRN
- 10090044864
- Coordinates
- 51.5788870, -1.7664590
- Parliamentary constituency
- Swindon North
- Provider Companies House number
- 10192620
- Provider HSCA start date
- 7 August 2023
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Karomo, Simon
- Provider telephone
- 07389142266
- Provider website recorded
- Available through the source page
- Provider UPRN
- 10090044864
- Provider coordinates
- 51.5788870, -1.7664590
- Provider constituency
- Swindon North
- Provider address
- 33 Pure Offices, Kembrey Park, Swindon, SN2 8BW
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Older People
- Physical Disability
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Good | 9 February 2026 | Location | No |
| Homecare | Effective | Good | 9 February 2026 | Location | No |
| Homecare | Overall | Requires improvement | 9 February 2026 | Location | No |
| Homecare | Responsive | Good | 9 February 2026 | Location | No |
| Homecare | Safe | Requires improvement | 9 February 2026 | Location | No |
| Homecare | Well-led | Requires improvement | 9 February 2026 | Location | No |
| Overall | Caring | Good | 9 February 2026 | Location | No |
| Overall | Effective | Good | 9 February 2026 | Location | No |
| Overall | Overall | Requires improvement | 9 February 2026 | Location | No |
| Overall | Responsive | Good | 9 February 2026 | Location | No |
| Overall | Safe | Requires improvement | 9 February 2026 | Location | No |
| Overall | Well-led | Requires improvement | 9 February 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Caring for adults under 65 yrs|Dementia|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: 33 Pure Offices,Kembrey Park,Swindon, SN2 8BW
Phone: 7389142266
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.