01 Directory record
Service, provider and regulatory context
- Provider
- Middlesbrough Borough Council
- CQC provider ID
- 1-101694179
- CQC location ID
- 1-17594806068
- Care home
- No
- Location type
- Independent Healthcare Org
- Primary inspection category
- Community substance misuse
- Region
- North East
- NHS region
- North East and Yorkshire
- Local authority
- Middlesbrough
- ONSPD CCG
- E38000247 · NHS Tees Valley CCG
- Latest directory check
- 9 June 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 5 October 2023
- Dormant
- No
- Registered manager
- Franks, Victoria
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 9 June 2025
- Inherited rating
- No
- Coordinates
- 54.5253460, -1.2403870
- Parliamentary constituency
- Middlesbrough South and East Cleveland
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Grabham, Louise
- Provider website recorded
- Available through the source page
- Provider coordinates
- 54.5758650, -1.2449560
- Provider constituency
- Middlesbrough and Thornaby East
- Provider address
- PO Box 505, Civic Centre, Middlesbrough, Cleveland, TS1 9FZ
Regulated activities
- Treatment of disease, disorder or injury
Service types in monthly profile
- Community based services for people who misuse substances
Service user bands
- Older People
- People who misuse drugs and alcohol
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Overall | Caring | Outstanding | 9 June 2025 | Location | No |
| Overall | Effective | Good | 9 June 2025 | Location | No |
| Overall | Overall | Good | 9 June 2025 | Location | No |
| Overall | Responsive | Good | 9 June 2025 | Location | No |
| Overall | Safe | Good | 9 June 2025 | Location | No |
| Overall | Well-led | Good | 9 June 2025 | Location | No |
| Substance misuse services | Caring | Outstanding | 9 June 2025 | Location | No |
| Substance misuse services | Effective | Good | 9 June 2025 | Location | No |
| Substance misuse services | Overall | Good | 9 June 2025 | Location | No |
| Substance misuse services | Responsive | Good | 9 June 2025 | Location | No |
| Substance misuse services | Safe | Good | 9 June 2025 | Location | No |
| Substance misuse services | Well-led | Good | 9 June 2025 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Community services - Substance abuse
Specialisms and services
Caring for adults under 65 yrs|Caring for adults over 65 yrs|Substance misuse problems
04 Contact
Public directory details
Address: The Viewley Centre,Hemlington,Middlesbrough, TS8 9JH
Phone: 1642726800