01 Directory record
Service, provider and regulatory context
- Provider
- London Borough of Sutton
- CQC provider ID
- 1-101643031
- CQC location ID
- 1-1775050303
- ODS code
- VN0F6
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- London
- NHS region
- London
- Local authority
- Sutton
- ONSPD CCG
- E38000245 · NHS South West London CCG
- Latest directory check
- 8 December 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 3 December 2014
- Dormant
- No
- Registered manager
- Brown, Lynne
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 8 December 2025
- Inherited rating
- No
- Coordinates
- 51.3616290, -0.1948990
- Parliamentary constituency
- Sutton and Cheam
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider telephone
- 02087705000
- Provider website recorded
- Available through the source page
- Provider coordinates
- 51.3616290, -0.1948990
- Provider constituency
- Sutton and Cheam
- Provider address
- Civic Offices, St Nicholas Way, Sutton, Surrey, SM1 1EA
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- People who misuse drugs and alcohol
- People with an eating disorder
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Good | 8 December 2025 | Location | No |
| Homecare | Effective | Good | 8 December 2025 | Location | No |
| Homecare | Overall | Good | 8 December 2025 | Location | No |
| Homecare | Responsive | Good | 8 December 2025 | Location | No |
| Homecare | Safe | Good | 8 December 2025 | Location | No |
| Overall | Caring | Good | 8 December 2025 | Location | No |
| Overall | Effective | Good | 8 December 2025 | Location | No |
| Overall | Overall | Good | 8 December 2025 | Location | No |
| Overall | Responsive | Good | 8 December 2025 | Location | No |
| Overall | Safe | Good | 8 December 2025 | Location | No |
| Overall | Well-led | Good | 1 May 2019 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs|Substance misuse problems|Eating disorders|Physical disabilities
04 Contact
Public directory details
Address: Civic Offices,St Nicholas Way,Sutton, SM1 1EA
Phone: 2087705856