01 Directory record
Service, provider and regulatory context
- Provider
- Whiteheart Health Care Ltd
- CQC provider ID
- 1-11959299967
- CQC location ID
- 1-18010343195
- ODS code
- VNRRK
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- South West
- NHS region
- South West
- Local authority
- Wiltshire
- ONSPD CCG
- E38000231 · NHS Bath and North East Somerset, Swindon and Wiltshire CCG
- Latest directory check
- 29 July 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 6 November 2023
- Dormant
- No
- Registered manager
- Gwatsvaira, Odireen
- Care-home beds
- 0
- Latest overall rating
- Requires improvement
- Rating publication date
- 29 July 2025
- Inherited rating
- No
- UPRN
- 10090860474
- Coordinates
- 51.0691800, -1.7939230
- Parliamentary constituency
- Salisbury
- Provider Companies House number
- 13647177
- Provider HSCA start date
- 2 March 2022
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Gwatsvaira, Odireen
- Provider telephone
- 07538499488
- Provider UPRN
- 15119973
- Provider coordinates
- 52.2773940, -0.8672110
- Provider constituency
- Northampton North
- Provider address
- G11, Moulton Park Business Centre, Redhouse Road, Northampton, NN3 6AQ
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Older People
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Good | 29 July 2025 | Location | No |
| Homecare | Effective | Good | 29 July 2025 | Location | No |
| Homecare | Overall | Requires improvement | 29 July 2025 | Location | No |
| Homecare | Responsive | Good | 29 July 2025 | Location | No |
| Homecare | Safe | Requires improvement | 29 July 2025 | Location | No |
| Homecare | Well-led | Requires improvement | 29 July 2025 | Location | No |
| Overall | Caring | Good | 29 July 2025 | Location | No |
| Overall | Effective | Good | 29 July 2025 | Location | No |
| Overall | Overall | Requires improvement | 29 July 2025 | Location | No |
| Overall | Responsive | Good | 29 July 2025 | Location | No |
| Overall | Safe | Requires improvement | 29 July 2025 | Location | No |
| Overall | Well-led | Requires improvement | 29 July 2025 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Caring for adults under 65 yrs|Caring for adults over 65 yrs
04 Contact
Public directory details
Address: 3rd Floor, Cross Keys House,22 Queen Street,Salisbury, SP1 1EY
Phone: 7538499488