01 Directory record
Service, provider and regulatory context
- Provider
- Serenata Care Ltd
- CQC provider ID
- 1-17948333332
- CQC location ID
- 1-18187635901
- ODS code
- VNTJJ
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- South West
- NHS region
- South West
- Local authority
- Bournemouth, Christchurch and Poole
- ONSPD CCG
- E38000045 · NHS Dorset CCG
- Latest directory check
- 2 July 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 28 February 2024
- Dormant
- No
- Care-home beds
- 17
- Latest overall rating
- Requires improvement
- Rating publication date
- 2 July 2026
- Inherited rating
- No
- UPRN
- 100040787008
- Coordinates
- 50.7645240, -1.9822740
- Parliamentary constituency
- Mid Dorset and North Poole
- Provider Companies House number
- 14904706
- Provider HSCA start date
- 28 February 2024
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Heeroo, Vimla
- Provider telephone
- 01202694942
- Provider website recorded
- Available through the source page
- Provider UPRN
- 100080219249
- Provider coordinates
- 51.3483460, -0.8085720
- Provider constituency
- Bracknell
- Provider address
- 12 New Road, Sandhurst, GU47 8EF
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Older People
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Good | 2 July 2026 | Location | No |
| Care Homes | Effective | Good | 2 July 2026 | Location | No |
| Care Homes | Overall | Requires improvement | 2 July 2026 | Location | No |
| Care Homes | Responsive | Good | 2 July 2026 | Location | No |
| Care Homes | Safe | Requires improvement | 2 July 2026 | Location | No |
| Care Homes | Well-led | Requires improvement | 2 July 2026 | Location | No |
| Overall | Caring | Good | 2 July 2026 | Location | No |
| Overall | Effective | Good | 2 July 2026 | Location | No |
| Overall | Overall | Requires improvement | 2 July 2026 | Location | No |
| Overall | Responsive | Good | 2 July 2026 | Location | No |
| Overall | Safe | Requires improvement | 2 July 2026 | Location | No |
| Overall | Well-led | Requires improvement | 2 July 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Caring for adults over 65 yrs
04 Contact
Public directory details
Address: 81 Dunyeats Road,Broadstone, BH18 8AF
Phone: 1202694942
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.