01 Directory record
Service, provider and regulatory context
- Provider
- Sanctuary Care Limited
- CQC provider ID
- 1-102643190
- CQC location ID
- 1-18382781495
- ODS code
- VNTE2
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- South West
- NHS region
- South West
- Local authority
- Cornwall
- ONSPD CCG
- E38000089 · NHS Kernow CCG
- Brand
- BD206 · BRAND Sanctuary Care Limited
- Latest directory check
- 24 February 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 2 February 2024
- Dormant
- No
- Registered manager
- Kent, Emma
- Care-home beds
- 38
- Latest overall rating
- Good
- Rating publication date
- 24 February 2026
- Inherited rating
- No
- UPRN
- 100040150254
- Coordinates
- 50.3364070, -4.7758960
- Parliamentary constituency
- St Austell and Newquay
- Provider Companies House number
- 04231521
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Palmer, Louise
- Provider telephone
- 01782561398
- Provider website recorded
- Available through the source page
- Provider PAF ID
- 62108486
- Provider coordinates
- 52.1962000, -2.2251380
- Provider constituency
- Worcester
- Provider address
- Chamber Court, Castle Street, Worcester, Worcestershire, WR1 3ZQ
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Dementia
- Mental Health
- Older People
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Good | 24 February 2026 | Location | No |
| Care Homes | Effective | Good | 24 February 2026 | Location | No |
| Care Homes | Overall | Good | 24 February 2026 | Location | No |
| Care Homes | Responsive | Good | 24 February 2026 | Location | No |
| Care Homes | Safe | Good | 24 February 2026 | Location | No |
| Care Homes | Well-led | Good | 24 February 2026 | Location | No |
| Overall | Caring | Good | 24 February 2026 | Location | No |
| Overall | Effective | Good | 24 February 2026 | Location | No |
| Overall | Overall | Good | 24 February 2026 | Location | No |
| Overall | Responsive | Good | 24 February 2026 | Location | No |
| Overall | Safe | Good | 24 February 2026 | Location | No |
| Overall | Well-led | Good | 24 February 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Dementia|Mental health conditions|Caring for adults over 65 yrs
04 Contact
Public directory details
Address: Woodland Road,St. Austell, PL25 4RA
Phone: 172672903