01 Directory record
Service, provider and regulatory context
- Provider
- Efficiency Health and Home Care Services Limited
- CQC provider ID
- 1-8842629692
- CQC location ID
- 1-18383838346
- ODS code
- VNT6V
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- South West
- NHS region
- South West
- Local authority
- Wiltshire
- ONSPD CCG
- E38000231 · NHS Bath and North East Somerset, Swindon and Wiltshire CCG
- Latest directory check
- 9 February 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 5 January 2024
- Dormant
- No
- Care-home beds
- 0
- Latest overall rating
- Inadequate
- Rating publication date
- 9 February 2026
- Inherited rating
- No
- UPRN
- 100121021882
- Coordinates
- 51.5818920, -2.0974060
- Parliamentary constituency
- South Cotswolds
- Provider Companies House number
- 09482048
- Provider HSCA start date
- 26 August 2022
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Mlilo, Patience
- Provider telephone
- 01172980699
- Provider website recorded
- Available through the source page
- Provider UPRN
- 10014283371
- Provider coordinates
- 51.7505700, -2.3034410
- Provider constituency
- Stroud
- Provider address
- Suite 9, Unit 2a, The Brunel Centre, Brunel Way, Stonehouse, GL10 3RU
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Mental Health
- Older People
- People with an eating disorder
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Overall | Inadequate | 9 February 2026 | Location | No |
| Homecare | Safe | Inadequate | 9 February 2026 | Location | No |
| Homecare | Well-led | Inadequate | 9 February 2026 | Location | No |
| Overall | Overall | Inadequate | 9 February 2026 | Location | No |
| Overall | Safe | Inadequate | 9 February 2026 | Location | No |
| Overall | Well-led | Inadequate | 9 February 2026 | Location | No |
| Homecare | Caring | Requires improvement | 10 June 2025 | Location | No |
| Homecare | Effective | Requires improvement | 10 June 2025 | Location | No |
| Homecare | Responsive | Requires improvement | 10 June 2025 | Location | No |
| Overall | Caring | Requires improvement | 10 June 2025 | Location | No |
| Overall | Effective | Requires improvement | 10 June 2025 | Location | No |
| Overall | Responsive | Requires improvement | 10 June 2025 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Mental health conditions|Caring for adults over 65 yrs|Eating disorders|Physical disabilities
04 Contact
Public directory details
Address: 43 High Street,Malmesbury, SN16 9AG
Phone: 1172980699
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.