01 Directory record
Service, provider and regulatory context
- Provider
- Cygnet Behavioural Health Limited
- CQC provider ID
- 1-116865881
- CQC location ID
- 1-185278360
- Care home
- No
- Location type
- Independent Healthcare Org
- Primary inspection category
- Mental health - community & hospital - independent
- Region
- West Midlands
- NHS region
- Midlands
- Local authority
- Sandwell
- ONSPD CCG
- E38000250 · NHS Black Country and West Birmingham CCG
- Brand
- BD205 · BRAND Cygnet Health Care
- Latest directory check
- 31 July 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 20 March 2011
- Dormant
- No
- Registered manager
- Bowyer, Jodie
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 31 July 2026
- Inherited rating
- No
- UPRN
- 32156291
- Coordinates
- 52.4894360, -1.9560930
- Parliamentary constituency
- Smethwick
- Provider Companies House number
- 03977299
- Provider HSCA start date
- 1 October 2010
- Provider type
- Independent Healthcare Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Hospitals
- Provider inspection category
- Mental health - community & hospital - independent
- Provider nominated individual
- Holland, Ricky
- Provider telephone
- 01226668020
- Provider website recorded
- Available through the source page
- Provider UPRN
- 100062387368
- Provider coordinates
- 51.2768470, 0.3967490
- Provider constituency
- Maidstone and Malling
- Provider address
- 18 Kings Hill Avenue, Kings Hill, West Malling, ME19 4AE
Regulated activities
- Assessment or medical treatment for persons detained under the Mental Health Act 1983
- Treatment of disease, disorder or injury
Service types in monthly profile
- Hospital services for people with mental health needs, learning disabilities and problems with substance misuse
- Rehabilitation services
Service user bands
- Mental Health
- People detained under the Mental Health Act
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Long stay or rehabilitation mental health wards for working age adults | Caring | Requires improvement | 31 July 2026 | Location | No |
| Long stay or rehabilitation mental health wards for working age adults | Effective | Good | 31 July 2026 | Location | No |
| Long stay or rehabilitation mental health wards for working age adults | Overall | Good | 31 July 2026 | Location | No |
| Long stay or rehabilitation mental health wards for working age adults | Responsive | Good | 31 July 2026 | Location | No |
| Long stay or rehabilitation mental health wards for working age adults | Safe | Good | 31 July 2026 | Location | No |
| Long stay or rehabilitation mental health wards for working age adults | Well-led | Good | 31 July 2026 | Location | No |
| Overall | Caring | Requires improvement | 31 July 2026 | Location | No |
| Overall | Effective | Good | 31 July 2026 | Location | No |
| Overall | Overall | Good | 31 July 2026 | Location | No |
| Overall | Responsive | Good | 31 July 2026 | Location | No |
| Overall | Safe | Good | 31 July 2026 | Location | No |
| Overall | Well-led | Good | 31 July 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Hospitals - Mental health/capacity|Rehabilitation (illness/injury)
Specialisms and services
Mental health conditions|Caring for people whose rights are restricted under the Mental Health Act
04 Contact
Public directory details
Address: Raglan Road,Smethwick, B66 3ND
Phone: 1215550560
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.