01 Directory record
Service, provider and regulatory context
- Provider
- Support Direct Limited
- CQC provider ID
- 1-791279047
- CQC location ID
- 1-18587559499
- ODS code
- VNTCM
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- London
- NHS region
- London
- Local authority
- Kingston upon Thames
- ONSPD CCG
- E38000245 · NHS South West London CCG
- Latest directory check
- 28 July 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 26 January 2024
- Dormant
- No
- Registered manager
- Ngwena, Jared
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 28 July 2025
- Inherited rating
- No
- UPRN
- 128038267
- Coordinates
- 51.3725680, -0.2924010
- Parliamentary constituency
- Kingston and Surbiton
- Provider Companies House number
- 08491746
- Provider HSCA start date
- 5 September 2013
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Ojwang, Tom
- Provider telephone
- 02085756661
- Provider website recorded
- Available through the source page
- Provider UPRN
- 12020472
- Provider PAF ID
- 29557356
- Provider coordinates
- 51.5217580, -0.3344810
- Provider constituency
- Ealing North
- Provider address
- Westcott Crescent, London, W7 1PD
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Good | 28 July 2025 | Location | No |
| Homecare | Effective | Good | 28 July 2025 | Location | No |
| Homecare | Overall | Good | 28 July 2025 | Location | No |
| Homecare | Responsive | Good | 28 July 2025 | Location | No |
| Homecare | Safe | Good | 28 July 2025 | Location | No |
| Homecare | Well-led | Good | 28 July 2025 | Location | No |
| Overall | Caring | Good | 28 July 2025 | Location | No |
| Overall | Effective | Good | 28 July 2025 | Location | No |
| Overall | Overall | Good | 28 July 2025 | Location | No |
| Overall | Responsive | Good | 28 July 2025 | Location | No |
| Overall | Safe | Good | 28 July 2025 | Location | No |
| Overall | Well-led | Good | 28 July 2025 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: Trident Court, Suite 086,1 Oakcroft Road,Chessington, KT9 1BD
Phone: 2085756661