01 Directory record
Service, provider and regulatory context
- Provider
- Complete Care Services (North West) Limited
- CQC provider ID
- 1-18822112472
- CQC location ID
- 1-19058243312
- ODS code
- VNV9R
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- North West
- NHS region
- North West
- Local authority
- Lancashire
- ONSPD CCG
- E38000050 · NHS East Lancashire CCG
- Latest directory check
- 9 August 2023
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 31 May 2024
- Dormant
- No
- Registered manager
- Walton, Hayley
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 9 August 2023
- Inherited rating
- Yes
- UPRN
- 100012549973
- Coordinates
- 53.8377110, -2.2161910
- Parliamentary constituency
- Pendle and Clitheroe
- Provider Companies House number
- 15479613
- Provider HSCA start date
- 31 May 2024
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Walton, Hayley
- Provider telephone
- 01706830411
- Provider website recorded
- Available through the source page
- Provider UPRN
- 10023758975
- Provider coordinates
- 53.7869330, -2.2467390
- Provider constituency
- Burnley
- Provider address
- 1st Floor Block C Burnley Wharf, Manchester Road, Burnley, BB11 1JG
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Mental Health
- Older People
- People who misuse drugs and alcohol
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Overall | Caring | Good | 9 August 2023 | Location | Yes |
| Overall | Effective | Good | 9 August 2023 | Location | Yes |
| Overall | Overall | Good | 9 August 2023 | Location | Yes |
| Overall | Responsive | Good | 9 August 2023 | Location | Yes |
| Overall | Safe | Good | 9 August 2023 | Location | Yes |
| Overall | Well-led | Good | 9 August 2023 | Location | Yes |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Mental health conditions|Caring for adults over 65 yrs|Substance misuse problems|Physical disabilities
04 Contact
Public directory details
Address: 13 Market Square,Nelson, BB9 7LP
Phone: 1282447710