01 Directory record
Service, provider and regulatory context
- Provider
- UK Phoenix Healthcare Limited
- CQC provider ID
- 1-18383871016
- CQC location ID
- 1-19089369752
- ODS code
- VNV0W
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- West Midlands
- NHS region
- Midlands
- Local authority
- Staffordshire
- ONSPD CCG
- E38000153 · NHS South East Staffordshire and Seisdon Peninsula CCG
- Latest directory check
- 30 March 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 16 April 2024
- Dormant
- No
- Care-home beds
- 0
- Latest overall rating
- Not Rated
- Rating publication date
- Not supplied
- Inherited rating
- No
- UPRN
- 394039774
- Coordinates
- 52.6231140, -1.6508540
- Parliamentary constituency
- Tamworth
- Provider Companies House number
- 15309669
- Provider HSCA start date
- 16 April 2024
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Sephton, Saranna
- Provider telephone
- 03300430463
- Provider website recorded
- Available through the source page
- Provider coordinates
- 52.5242950, -1.8379840
- Provider constituency
- Birmingham Erdington
- Provider address
- Harriet House,, 118 High Street, Birmingham, B23 6BG
Regulated activities
- Personal care
- Treatment of disease, disorder or injury
Service types in monthly profile
- Community health care services - Nurses Agency only
- Domiciliary care service
- Supported living service
Service user bands
- Children 0-18 years
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- People who misuse drugs and alcohol
- Physical Disability
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Requires improvement | 30 March 2026 | Location | No |
| Homecare | Effective | Requires improvement | 30 March 2026 | Location | No |
| Homecare | Overall | Requires improvement | 30 March 2026 | Location | No |
| Homecare | Responsive | Requires improvement | 30 March 2026 | Location | No |
| Homecare | Safe | Requires improvement | 30 March 2026 | Location | No |
| Homecare | Well-led | Inadequate | 30 March 2026 | Location | No |
| Overall | Caring | Not Rated | Not supplied | Location | No |
| Overall | Effective | Not Rated | Not supplied | Location | No |
| Overall | Overall | Not Rated | Not supplied | Location | No |
| Overall | Responsive | Not Rated | Not supplied | Location | No |
| Overall | Safe | Not Rated | Not supplied | Location | No |
| Overall | Well-led | Not Rated | Not supplied | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Community services - Nursing|Homecare agencies|Supported living
Specialisms and services
Caring for children (0 - 18yrs)|Caring for adults under 65 yrs|Dementia|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs|Substance misuse problems|Physical disabilities
04 Contact
Public directory details
Address: Amington House,17 Galena Close,Tamworth, B77 4AS
Phone: 3300430463