01 Directory record
Service, provider and regulatory context
- Provider
- Flexible Support Options Limited
- CQC provider ID
- 1-728154992
- CQC location ID
- 1-1911870282
- ODS code
- VM5PN
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- North East
- NHS region
- North East and Yorkshire
- Local authority
- Newcastle upon Tyne
- ONSPD CCG
- E38000212 · NHS Newcastle Gateshead CCG
- Latest directory check
- 4 January 2024
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 23 February 2015
- Dormant
- No
- Registered manager
- Cartwright, Lee
- Care-home beds
- 2
- Latest overall rating
- Good
- Rating publication date
- 4 January 2024
- Inherited rating
- No
- Coordinates
- 54.9711150, -1.5721380
- Parliamentary constituency
- Newcastle upon Tyne East and Wallsend
- Provider Companies House number
- 07920625
- Provider HSCA start date
- 9 May 2014
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Watts, Annmarie
- Provider telephone
- 01912587254
- Provider website recorded
- Available through the source page
- Provider UPRN
- 47061378
- Provider coordinates
- 55.0211570, -1.4918230
- Provider constituency
- Tynemouth
- Provider address
- Middle Engine Lane, North Shields, NE29 8DZ
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Learning disabilities or autistic spectrum disorder
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Overall | Overall | Good | 4 January 2024 | Location | No |
| Overall | Safe | Requires improvement | 4 January 2024 | Location | No |
| Overall | Well-led | Good | 4 January 2024 | Location | No |
| Overall | Caring | Good | 2 May 2018 | Location | No |
| Overall | Effective | Good | 2 May 2018 | Location | No |
| Overall | Responsive | Good | 2 May 2018 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Learning disabilities
04 Contact
Public directory details
Address: Kensington,Ayton Street,Newcastle Upon Tyne, NE6 2DB
Phone: 7736195362