01 Directory record
Service, provider and regulatory context
- Provider
- Phoenix (SW) Limited
- CQC provider ID
- 1-5075049533
- CQC location ID
- 1-19202873214
- ODS code
- VNV04
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- South West
- NHS region
- South West
- Local authority
- Bath and North East Somerset
- ONSPD CCG
- E38000231 · NHS Bath and North East Somerset, Swindon and Wiltshire CCG
- Latest directory check
- 7 October 2023
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 22 April 2024
- Dormant
- No
- Registered manager
- Greenwood, Thomas
- Care-home beds
- 0
- Latest overall rating
- Requires improvement
- Rating publication date
- 7 October 2023
- Inherited rating
- Yes
- UPRN
- 100121169802
- Coordinates
- 51.3828250, -2.3598730
- Parliamentary constituency
- Bath
- Provider Companies House number
- 07094584
- Provider HSCA start date
- 20 December 2019
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Greenwood, Thomas
- Provider telephone
- 01225481923
- Provider website recorded
- Available through the source page
- Provider UPRN
- 100120001236
- Provider coordinates
- 51.4029710, -2.3371880
- Provider constituency
- Bath
- Provider address
- 105 Bailbrook Lane, Bath, BA1 7AL
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- People who misuse drugs and alcohol
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Overall | Overall | Requires improvement | 7 October 2023 | Location | Yes |
| Overall | Safe | Requires improvement | 7 October 2023 | Location | Yes |
| Overall | Well-led | Requires improvement | 7 October 2023 | Location | Yes |
| Overall | Caring | Good | 6 August 2021 | Location | Yes |
| Overall | Effective | Requires improvement | 6 August 2021 | Location | Yes |
| Overall | Responsive | Requires improvement | 6 August 2021 | Location | Yes |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs|Substance misuse problems|Physical disabilities
04 Contact
Public directory details
Address: Office 3.53 Northgate House,Upper Borough Walls,Bath, BA1 1RG
Phone: 1225592980