01 Directory record
Service, provider and regulatory context
- Provider
- Promoting Active Support Limited
- CQC provider ID
- 1-1749031869
- CQC location ID
- 1-1927163217
- ODS code
- VM5PT
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- South West
- NHS region
- South West
- Local authority
- Cornwall
- ONSPD CCG
- E38000089 · NHS Kernow CCG
- Latest directory check
- 2 September 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 6 February 2015
- Dormant
- No
- Registered manager
- Bishop, Maria
- Care-home beds
- 8
- Latest overall rating
- Requires improvement
- Rating publication date
- 2 September 2025
- Inherited rating
- No
- UPRN
- 10003299664
- Coordinates
- 50.6004520, -4.3938940
- Parliamentary constituency
- North Cornwall
- Provider Companies House number
- 08362105
- Provider HSCA start date
- 6 February 2015
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Palmer, Wendy
- Provider telephone
- 01566786736
- Provider PAF ID
- 22499082
- Provider coordinates
- 50.6004520, -4.3938940
- Provider constituency
- North Cornwall
- Provider address
- Our House, Trecrogo, South Petherwin, Launceston, Cornwall, PL15 7LQ
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Effective | Good | 2 September 2025 | Location | No |
| Care Homes | Overall | Requires improvement | 2 September 2025 | Location | No |
| Care Homes | Safe | Requires improvement | 2 September 2025 | Location | No |
| Care Homes | Well-led | Requires improvement | 2 September 2025 | Location | No |
| Overall | Effective | Good | 2 September 2025 | Location | No |
| Overall | Overall | Requires improvement | 2 September 2025 | Location | No |
| Overall | Safe | Requires improvement | 2 September 2025 | Location | No |
| Overall | Well-led | Requires improvement | 2 September 2025 | Location | No |
| Overall | Caring | Good | 1 April 2020 | Location | No |
| Overall | Responsive | Good | 1 April 2020 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Learning disabilities|Mental health conditions|Physical disabilities
04 Contact
Public directory details
Address: South Petherwin,Launceston, PL15 7LQ
Phone: 1566786736