01 Directory record
Service, provider and regulatory context
- Provider
- Heywoods Grange Limited
- CQC provider ID
- 1-143213142
- CQC location ID
- 1-193876847
- ODS code
- VM3D3
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- East
- NHS region
- East of England
- Local authority
- Norfolk
- ONSPD CCG
- E38000239 · NHS Norfolk and Waveney CCG
- Latest directory check
- 14 August 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 11 May 2011
- Dormant
- No
- Registered manager
- Van der Lek, Suzanne
- Care-home beds
- 10
- Latest overall rating
- Inadequate
- Rating publication date
- 14 August 2026
- Inherited rating
- No
- UPRN
- 2630113243
- Coordinates
- 52.3900850, 1.1208270
- Parliamentary constituency
- Waveney Valley
- Provider Companies House number
- 03196446
- Provider HSCA start date
- 11 May 2011
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Van der Lek, Suzanne
- Provider telephone
- 01379652265
- Provider coordinates
- 52.3900850, 1.1208270
- Provider constituency
- Waveney Valley
- Provider address
- Heywoods Grange, Burston Road, Diss, Norfolk, IP22 5SX
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Learning disabilities or autistic spectrum disorder
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Requires improvement | 14 August 2026 | Location | No |
| Care Homes | Effective | Requires improvement | 14 August 2026 | Location | No |
| Care Homes | Overall | Inadequate | 14 August 2026 | Location | No |
| Care Homes | Responsive | Inadequate | 14 August 2026 | Location | No |
| Care Homes | Safe | Inadequate | 14 August 2026 | Location | No |
| Care Homes | Well-led | Inadequate | 14 August 2026 | Location | No |
| Overall | Caring | Requires improvement | 14 August 2026 | Location | No |
| Overall | Effective | Requires improvement | 14 August 2026 | Location | No |
| Overall | Overall | Inadequate | 14 August 2026 | Location | No |
| Overall | Responsive | Inadequate | 14 August 2026 | Location | No |
| Overall | Safe | Inadequate | 14 August 2026 | Location | No |
| Overall | Well-led | Inadequate | 14 August 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Learning disabilities
04 Contact
Public directory details
Address: Burston Road,Diss, IP22 5SX
Phone: 1379652265