01 Directory record
Service, provider and regulatory context
- Provider
- Custom Home Care Ltd
- CQC provider ID
- 1-1848030543
- CQC location ID
- 1-1940742642
- ODS code
- VN60M
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- Yorkshire & Humberside
- NHS region
- North East and Yorkshire
- Local authority
- Sheffield
- ONSPD CCG
- E38000146 · NHS Sheffield CCG
- Latest directory check
- 20 April 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 2 March 2015
- Dormant
- No
- Registered manager
- Grant, Coral
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 20 April 2026
- Inherited rating
- No
- UPRN
- 10013335138
- PAF ID
- 31944744
- Coordinates
- 53.3680870, -1.4404310
- Parliamentary constituency
- Sheffield Heeley
- Provider Companies House number
- 09236096
- Provider HSCA start date
- 2 March 2015
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Ellis, Stephen
- Provider telephone
- 01142759703
- Provider website recorded
- Available through the source page
- Provider coordinates
- 53.3680870, -1.4404310
- Provider constituency
- Sheffield Heeley
- Provider address
- 560 City Road, NORFOLK PARK, Sheffield, South Yorkshire, S2 1GE
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Good | 20 April 2026 | Location | No |
| Homecare | Effective | Good | 20 April 2026 | Location | No |
| Homecare | Overall | Good | 20 April 2026 | Location | No |
| Homecare | Responsive | Good | 20 April 2026 | Location | No |
| Homecare | Safe | Good | 20 April 2026 | Location | No |
| Homecare | Well-led | Requires improvement | 20 April 2026 | Location | No |
| Overall | Caring | Good | 20 April 2026 | Location | No |
| Overall | Effective | Good | 20 April 2026 | Location | No |
| Overall | Overall | Good | 20 April 2026 | Location | No |
| Overall | Responsive | Good | 20 April 2026 | Location | No |
| Overall | Safe | Good | 20 April 2026 | Location | No |
| Overall | Well-led | Requires improvement | 20 April 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: 560 City Road,Sheffield, S2 1GE
Phone: 1142759703
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.