01 Directory record
Service, provider and regulatory context
- Provider
- Luna Care Services Ltd
- CQC provider ID
- 1-7701657491
- CQC location ID
- 1-19601322315
- ODS code
- VNVQ3
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- East
- NHS region
- East of England
- Local authority
- Norfolk
- ONSPD CCG
- E38000239 · NHS Norfolk and Waveney CCG
- Latest directory check
- 31 July 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 15 July 2024
- Dormant
- No
- Registered manager
- Saile, Jordan
- Care-home beds
- 13
- Latest overall rating
- Good
- Rating publication date
- 31 July 2025
- Inherited rating
- No
- UPRN
- 100091315395
- Coordinates
- 52.6281390, 1.4101720
- Parliamentary constituency
- Broadland and Fakenham
- Provider Companies House number
- 12184605
- Provider HSCA start date
- 7 February 2020
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Saile, Jordan
- Provider telephone
- 01707502004
- Provider website recorded
- Available through the source page
- Provider UPRN
- 10013032338
- Provider coordinates
- 51.6952070, -0.1895590
- Provider constituency
- Hertsmere
- Provider address
- 44 Strafford Gate, Potters Bar, EN6 1PN
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Dementia
- Older People
- Physical Disability
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Good | 31 July 2025 | Location | No |
| Care Homes | Effective | Good | 31 July 2025 | Location | No |
| Care Homes | Overall | Good | 31 July 2025 | Location | No |
| Care Homes | Responsive | Good | 31 July 2025 | Location | No |
| Care Homes | Safe | Good | 31 July 2025 | Location | No |
| Care Homes | Well-led | Good | 31 July 2025 | Location | No |
| Overall | Caring | Good | 31 July 2025 | Location | No |
| Overall | Effective | Good | 31 July 2025 | Location | No |
| Overall | Overall | Good | 31 July 2025 | Location | No |
| Overall | Responsive | Good | 31 July 2025 | Location | No |
| Overall | Safe | Good | 31 July 2025 | Location | No |
| Overall | Well-led | Good | 31 July 2025 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Dementia|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: Mill Lane,Witton,Norwich, NR13 5DS
Phone: 1603713314