01 Directory record
Service, provider and regulatory context
- Provider
- Highlea Care Limited
- CQC provider ID
- 1-101691748
- CQC location ID
- 1-1962396337
- ODS code
- VN2WE
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- North East
- NHS region
- North East and Yorkshire
- Local authority
- County Durham
- ONSPD CCG
- E38000234 · NHS County Durham CCG
- Brand
- BD509 · BRAND National Care Group
- Latest directory check
- 15 January 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 7 April 2015
- Dormant
- No
- Registered manager
- Cowens, Julie
- Care-home beds
- 0
- Latest overall rating
- Not Rated
- Rating publication date
- Not supplied
- Inherited rating
- No
- UPRN
- 200003647787
- Coordinates
- 54.6246800, -1.6425300
- Parliamentary constituency
- Bishop Auckland
- Provider Companies House number
- 06341478
- Provider HSCA start date
- 10 December 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Lewis, Karen
- Provider telephone
- 01914329846
- Provider UPRN
- 10070895121
- Provider coordinates
- 53.7508290, -2.3691190
- Provider constituency
- Hyndburn
- Provider address
- Suite 22, The Globe Centre, St James Square, Accrington, BB5 0RE
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
- Supported living service
Service user bands
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Supported Living | Caring | Good | 15 January 2026 | Location | No |
| Supported Living | Effective | Good | 15 January 2026 | Location | No |
| Supported Living | Overall | Requires improvement | 15 January 2026 | Location | No |
| Supported Living | Responsive | Requires improvement | 15 January 2026 | Location | No |
| Supported Living | Safe | Good | 15 January 2026 | Location | No |
| Supported Living | Well-led | Requires improvement | 15 January 2026 | Location | No |
| Overall | Caring | Not Rated | Not supplied | Location | No |
| Overall | Effective | Not Rated | Not supplied | Location | No |
| Overall | Overall | Not Rated | Not supplied | Location | No |
| Overall | Responsive | Not Rated | Not supplied | Location | No |
| Overall | Safe | Not Rated | Not supplied | Location | No |
| Overall | Well-led | Not Rated | Not supplied | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies|Supported living
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: Shildon Business Centre,Dabble Duck Industrial Estate,Shildon, DL4 2RF
Phone: 1913277995