01 Directory record
Service, provider and regulatory context
- Provider
- New Directions Flexible Social Care Solutions Ltd
- CQC provider ID
- 1-1453618651
- CQC location ID
- 1-1977199841
- ODS code
- VN5FX
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- East
- NHS region
- East of England
- Local authority
- Hertfordshire
- ONSPD CCG
- E38000079 · NHS Herts Valleys CCG
- Brand
- BD634 · BRAND Ivolve Group Limited
- Latest directory check
- 16 November 2017
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 8 April 2015
- Dormant
- No
- Registered manager
- Joy, Rebecca
- Care-home beds
- 0
- Latest overall rating
- Outstanding
- Rating publication date
- 16 November 2017
- Inherited rating
- No
- PAF ID
- 14850462
- Coordinates
- 51.6867890, -0.3849090
- Parliamentary constituency
- Watford
- Provider Companies House number
- 07154961
- Provider HSCA start date
- 23 September 2014
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Farrington-Horsfall, Graham
- Provider telephone
- 01787479491
- Provider website recorded
- Available through the source page
- Provider UPRN
- 10095837161
- Provider coordinates
- 52.0017860, -0.2661230
- Provider constituency
- Hitchin
- Provider address
- 99-101 Hitchin Road, ‘Ivolve Office’, Arlesey, SG15 6RS
Regulated activities
- Personal care
Service types in monthly profile
- Supported living service
Service user bands
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Overall | Caring | Good | 16 November 2017 | Location | No |
| Overall | Effective | Outstanding | 16 November 2017 | Location | No |
| Overall | Overall | Outstanding | 16 November 2017 | Location | No |
| Overall | Responsive | Good | 16 November 2017 | Location | No |
| Overall | Safe | Outstanding | 16 November 2017 | Location | No |
| Overall | Well-led | Outstanding | 16 November 2017 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Supported living
Specialisms and services
Caring for adults under 65 yrs|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs
04 Contact
Public directory details
Address: 88 Woodhurst Avenue,Watford, WD25 9RW
Phone: 1923675546