CQC Regulated care location

The Elms

13 Regent Street,Bilston, WV14 6AP

01 Directory record

Service, provider and regulatory context

Provider
Glenthorne Care Services Limited
CQC provider ID
1-4843849624
CQC location ID
1-19820401326
ODS code
VNVRJ
Care home
Yes
Location type
Social Care Org
Primary inspection category
Residential social care
Region
West Midlands
NHS region
Midlands
Local authority
Wolverhampton
ONSPD CCG
E38000250 · NHS Black Country and West Birmingham CCG
Latest directory check
23 February 2026

02 Full active-location profile

Registration, management and provider identifiers

HSCA start date
22 July 2024
Dormant
No
Registered manager
Jones, Alison
Care-home beds
13
Latest overall rating
Requires improvement
Rating publication date
23 February 2026
Inherited rating
No
UPRN
100071351119
Coordinates
52.5683310, -2.0779390
Parliamentary constituency
Wolverhampton South East
Provider Companies House number
11069016
Provider HSCA start date
29 May 2018
Provider type
Social Care Org
Provider ownership type
Organisation
Provider inspection directorate
Adult social care
Provider inspection category
Residential social care
Provider nominated individual
Sandhar, Simmerjit
Provider telephone
01902509335
Provider PAF ID
30494310
Provider coordinates
52.5689880, -2.0780880
Provider constituency
Wolverhampton South East
Provider address
2 Dover Street, Bilston, West Midlands, WV14 6AL

Regulated activities

  • Accommodation for persons who require nursing or personal care

Service types in monthly profile

  • Care home service without nursing

Service user bands

  • Dementia
  • Mental Health
  • Older People
  • Physical Disability
  • Younger Adults

03 CQC ratings

Latest published rating rows

Service / population groupDomainRatingPublishedReport typeInherited
Care HomesCaringGood23 February 2026LocationNo
Care HomesEffectiveGood23 February 2026LocationNo
Care HomesOverallRequires improvement23 February 2026LocationNo
Care HomesResponsiveGood23 February 2026LocationNo
Care HomesSafeRequires improvement23 February 2026LocationNo
Care HomesWell-ledRequires improvement23 February 2026LocationNo
OverallCaringGood23 February 2026LocationNo
OverallEffectiveGood23 February 2026LocationNo
OverallOverallRequires improvement23 February 2026LocationNo
OverallResponsiveGood23 February 2026LocationNo
OverallSafeRequires improvement23 February 2026LocationNo
OverallWell-ledRequires improvement23 February 2026LocationNo

CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.

03 Care provided

Service types and specialisms

Service types

Residential homes

Specialisms and services

Caring for adults under 65 yrs|Dementia|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities

04 Contact

Public directory details

Address: 13 Regent Street,Bilston, WV14 6AP

Phone: 1902509485