01 Directory record
Service, provider and regulatory context
- Provider
- Arca Health Limited
- CQC provider ID
- 1-18386353779
- CQC location ID
- 1-19823512673
- ODS code
- VNVRM
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- West Midlands
- NHS region
- Midlands
- Local authority
- Sandwell
- ONSPD CCG
- E38000250 · NHS Black Country and West Birmingham CCG
- Latest directory check
- 25 August 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 23 July 2024
- Dormant
- No
- Registered manager
- Gudo, Catherine
- Care-home beds
- 0
- Latest overall rating
- Requires improvement
- Rating publication date
- 25 August 2026
- Inherited rating
- No
- UPRN
- 10090604463
- Coordinates
- 52.5110360, -2.0226710
- Parliamentary constituency
- West Bromwich
- Provider Companies House number
- 09946118
- Provider HSCA start date
- 23 July 2024
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Gudo, Catherine
- Provider telephone
- 07377079934
- Provider UPRN
- 100070472578
- Provider coordinates
- 52.4544450, -1.9853230
- Provider constituency
- Birmingham Edgbaston
- Provider address
- 189 Overdale Road, Quinton, Birmingham, B32 2QY
Regulated activities
- Personal care
- Treatment of disease, disorder or injury
Service types in monthly profile
- Domiciliary care service
Service user bands
- Children 0-18 years
- Dementia
- Mental Health
- Older People
- Physical Disability
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Good | 25 August 2026 | Location | No |
| Homecare | Effective | Requires improvement | 25 August 2026 | Location | No |
| Homecare | Overall | Requires improvement | 25 August 2026 | Location | No |
| Homecare | Responsive | Requires improvement | 25 August 2026 | Location | No |
| Homecare | Safe | Requires improvement | 25 August 2026 | Location | No |
| Homecare | Well-led | Requires improvement | 25 August 2026 | Location | No |
| Overall | Caring | Good | 25 August 2026 | Location | No |
| Overall | Effective | Requires improvement | 25 August 2026 | Location | No |
| Overall | Overall | Requires improvement | 25 August 2026 | Location | No |
| Overall | Responsive | Requires improvement | 25 August 2026 | Location | No |
| Overall | Safe | Requires improvement | 25 August 2026 | Location | No |
| Overall | Well-led | Requires improvement | 25 August 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Caring for children (0 - 18yrs)|Caring for adults under 65 yrs|Dementia|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: Unit 16,Direct 2 Industrial Park, Roway Lane,Oldbury, B69 3ES
Phone: Not supplied