01 Directory record
Service, provider and regulatory context
- Provider
- Milestones Trust
- CQC provider ID
- 1-101649874
- CQC location ID
- 1-19894487667
- ODS code
- VNWWV
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- South West
- NHS region
- South West
- Local authority
- Wiltshire
- ONSPD CCG
- E38000231 · NHS Bath and North East Somerset, Swindon and Wiltshire CCG
- Brand
- BD282 · BRAND Milestones Trust
- Latest directory check
- 3 November 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 4 November 2024
- Dormant
- No
- Registered manager
- Harwood, Lauren
- Care-home beds
- 4
- Latest overall rating
- Good
- Rating publication date
- 3 November 2025
- Inherited rating
- No
- UPRN
- 100120993984
- Coordinates
- 51.4987210, -1.5953800
- Parliamentary constituency
- East Wiltshire
- Provider Companies House number
- 02011021
- Provider charity number
- 294377
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Parry, Jeff
- Provider telephone
- 01179709300
- Provider website recorded
- Available through the source page
- Provider PAF ID
- 26962331
- Provider coordinates
- 51.4810000, -2.5135070
- Provider constituency
- Bristol North East
- Provider address
- Unit 10-11, Eclipse Office Park, High Street, Staple Hill, Bristol, Avon, BS16 5EL
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Learning disabilities or autistic spectrum disorder
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Good | 3 November 2025 | Location | No |
| Care Homes | Effective | Good | 3 November 2025 | Location | No |
| Care Homes | Overall | Good | 3 November 2025 | Location | No |
| Care Homes | Responsive | Good | 3 November 2025 | Location | No |
| Care Homes | Safe | Good | 3 November 2025 | Location | No |
| Care Homes | Well-led | Good | 3 November 2025 | Location | No |
| Overall | Caring | Good | 3 November 2025 | Location | No |
| Overall | Effective | Good | 3 November 2025 | Location | No |
| Overall | Overall | Good | 3 November 2025 | Location | No |
| Overall | Responsive | Good | 3 November 2025 | Location | No |
| Overall | Safe | Good | 3 November 2025 | Location | No |
| Overall | Well-led | Good | 3 November 2025 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Learning disabilities
04 Contact
Public directory details
Address: 1 Pen Close,Manor Lane, Baydon,Marlborough, SN8 2JD
Phone: 1672541351