01 Directory record
Service, provider and regulatory context
- Provider
- Navigation Care Limited
- CQC provider ID
- 1-1885777385
- CQC location ID
- 1-2011464726
- ODS code
- VM624
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- West Midlands
- NHS region
- Midlands
- Local authority
- Walsall
- ONSPD CCG
- E38000250 · NHS Black Country and West Birmingham CCG
- Latest directory check
- 15 September 2023
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 1 April 2015
- Dormant
- No
- Registered manager
- Toomer-Smith, Philip
- Care-home beds
- 39
- Latest overall rating
- Requires improvement
- Rating publication date
- 3 July 2026
- Inherited rating
- No
- UPRN
- 100071346283
- Coordinates
- 52.6014800, -1.9666570
- Parliamentary constituency
- Aldridge-Brownhills
- Provider Companies House number
- 9157425
- Provider HSCA start date
- 1 April 2015
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Goss, Christopher
- Provider telephone
- 01922409444
- Provider website recorded
- Available through the source page
- Provider UPRN
- 100071566378
- Provider coordinates
- 52.6014320, -2.1650220
- Provider constituency
- Wolverhampton West
- Provider address
- 4 Lloyd Road, Tettenhall, Wolverhampton, WV6 9AU
Regulated activities
- Accommodation for persons who require nursing or personal care
- Treatment of disease, disorder or injury
Service types in monthly profile
- Care home service with nursing
Service user bands
- Dementia
- Learning disabilities or autistic spectrum disorder
- Older People
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Requires improvement | 3 July 2026 | Location | No |
| Care Homes | Effective | Requires improvement | 3 July 2026 | Location | No |
| Care Homes | Overall | Requires improvement | 3 July 2026 | Location | No |
| Care Homes | Responsive | Requires improvement | 3 July 2026 | Location | No |
| Care Homes | Safe | Requires improvement | 3 July 2026 | Location | No |
| Care Homes | Well-led | Requires improvement | 3 July 2026 | Location | No |
| Overall | Caring | Requires improvement | 3 July 2026 | Location | No |
| Overall | Effective | Requires improvement | 3 July 2026 | Location | No |
| Overall | Overall | Requires improvement | 3 July 2026 | Location | No |
| Overall | Responsive | Requires improvement | 3 July 2026 | Location | No |
| Overall | Safe | Requires improvement | 3 July 2026 | Location | No |
| Overall | Well-led | Requires improvement | 3 July 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Nursing homes
Specialisms and services
Caring for adults under 65 yrs|Dementia|Learning disabilities|Caring for adults over 65 yrs
04 Contact
Public directory details
Address: 204 Lichfield Road,Walsall, WS4 1SA
Phone: 1922635328
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.