01 Directory record
Service, provider and regulatory context
- Provider
- Metro Homecare Ltd
- CQC provider ID
- 1-2962253843
- CQC location ID
- 1-20395233722
- ODS code
- VNWW0
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- South East
- NHS region
- South East
- Local authority
- West Sussex
- ONSPD CCG
- E38000248 · NHS West Sussex CCG
- Latest directory check
- 15 December 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 11 November 2024
- Dormant
- No
- Registered manager
- Iqbal, Asad
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 15 December 2025
- Inherited rating
- No
- UPRN
- 10091991168
- Coordinates
- 51.1129270, -0.1872320
- Parliamentary constituency
- Crawley
- Provider Companies House number
- 10000764
- Provider HSCA start date
- 1 December 2016
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Osman, Saad
- Provider telephone
- 02077015161
- Provider website recorded
- Available through the source page
- Provider UPRN
- 200003492864
- Provider coordinates
- 51.4939650, -0.0619090
- Provider constituency
- Bermondsey and Old Southwark
- Provider address
- Unit A303.1, 3rd Floor Almond Studios, The Biscuit Factory, 100 Drummond Road, London, SE16 4DG
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Children 0-18 years
- Dementia
- Mental Health
- Older People
- People with an eating disorder
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Good | 15 December 2025 | Location | No |
| Homecare | Effective | Good | 15 December 2025 | Location | No |
| Homecare | Overall | Good | 15 December 2025 | Location | No |
| Homecare | Responsive | Good | 15 December 2025 | Location | No |
| Homecare | Safe | Good | 15 December 2025 | Location | No |
| Homecare | Well-led | Good | 15 December 2025 | Location | No |
| Overall | Caring | Good | 15 December 2025 | Location | No |
| Overall | Effective | Good | 15 December 2025 | Location | No |
| Overall | Overall | Good | 15 December 2025 | Location | No |
| Overall | Responsive | Good | 15 December 2025 | Location | No |
| Overall | Safe | Good | 15 December 2025 | Location | No |
| Overall | Well-led | Good | 15 December 2025 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Caring for children (0 - 18yrs)|Sensory impairments|Caring for adults under 65 yrs|Dementia|Mental health conditions|Caring for adults over 65 yrs|Eating disorders|Physical disabilities
04 Contact
Public directory details
Address: Room 310, The Pinnacle,Station Way,Crawley, RH10 1JH
Phone: 1293245084
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.