01 Directory record
Service, provider and regulatory context
- Provider
- CSM CARE SERVICES LTD
- CQC provider ID
- 1-13187825031
- CQC location ID
- 1-20395465064
- ODS code
- VMAMD
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- South East
- NHS region
- South East
- Local authority
- Isle of Wight
- ONSPD CCG
- E38000253 · NHS Hampshire, Southampton and Isle of Wight CCG
- Latest directory check
- 14 October 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 1 October 2025
- Dormant
- No
- Registered manager
- Rupiya, Rumbidzai
- Care-home beds
- 0
- Latest overall rating
- Requires improvement
- Rating publication date
- 14 October 2026
- Inherited rating
- No
- UPRN
- 10092067263
- Coordinates
- 50.7127430, -1.2960940
- Parliamentary constituency
- Isle of Wight West
- Provider Companies House number
- 08657476
- Provider HSCA start date
- 3 June 2023
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Mhlanga, Cynthia
- Provider telephone
- 01146986193
- Provider website recorded
- Available through the source page
- Provider UPRN
- 10032791658
- Provider coordinates
- 53.6027710, -1.4506840
- Provider constituency
- Barnsley North
- Provider address
- 70 Ruston Drive, Royston, Barnsley, S71 4FP
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Mental Health
- Older People
- Physical Disability
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Good | 14 October 2026 | Location | No |
| Homecare | Effective | Good | 14 October 2026 | Location | No |
| Homecare | Overall | Requires improvement | 14 October 2026 | Location | No |
| Homecare | Responsive | Good | 14 October 2026 | Location | No |
| Homecare | Safe | Requires improvement | 14 October 2026 | Location | No |
| Homecare | Well-led | Requires improvement | 14 October 2026 | Location | No |
| Overall | Caring | Good | 14 October 2026 | Location | No |
| Overall | Effective | Good | 14 October 2026 | Location | No |
| Overall | Overall | Requires improvement | 14 October 2026 | Location | No |
| Overall | Responsive | Good | 14 October 2026 | Location | No |
| Overall | Safe | Requires improvement | 14 October 2026 | Location | No |
| Overall | Well-led | Requires improvement | 14 October 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Caring for adults under 65 yrs|Dementia|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: Office P3, Innovation Centre. Monks Brook,Newport, PO30 5WB
Phone: Not supplied