01 Directory record
Service, provider and regulatory context
- Provider
- Direct Medical Transport Limited
- CQC provider ID
- 1-997358915
- CQC location ID
- 1-20400650335
- Care home
- No
- Location type
- Independent Ambulance
- Primary inspection category
- Ambulance service
- Region
- North East
- NHS region
- North East and Yorkshire
- Local authority
- Stockton-on-Tees
- ONSPD CCG
- E38000247 · NHS Tees Valley CCG
- Latest directory check
- 12 March 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 6 December 2024
- Dormant
- No
- Registered manager
- Hall, Wayne
- Care-home beds
- 0
- Latest overall rating
- Requires improvement
- Rating publication date
- 12 March 2026
- Inherited rating
- No
- UPRN
- 10009309041
- Coordinates
- 54.5735360, -1.2741120
- Parliamentary constituency
- Stockton North
- Provider Companies House number
- 08359994
- Provider HSCA start date
- 22 February 2019
- Provider type
- Independent Ambulance
- Provider ownership type
- Organisation
- Provider inspection directorate
- Hospitals
- Provider inspection category
- Ambulance service
- Provider nominated individual
- Hall, Joanne
- Provider telephone
- 01642265930
- Provider UPRN
- 100110747227
- Provider coordinates
- 54.6524230, -1.6778710
- Provider constituency
- Bishop Auckland
- Provider address
- Mitchells Chartered Accountants, 3 Kensington, Bishop Auckland, DL14 6HX
Regulated activities
- Transport services, triage and medical advice provided remotely
Service types in monthly profile
- Ambulance service
Service user bands
- Whole Population
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Overall | Caring | Good | 12 March 2026 | Location | No |
| Overall | Effective | Requires improvement | 12 March 2026 | Location | No |
| Overall | Overall | Requires improvement | 12 March 2026 | Location | No |
| Overall | Responsive | Requires improvement | 12 March 2026 | Location | No |
| Overall | Safe | Requires improvement | 12 March 2026 | Location | No |
| Overall | Well-led | Inadequate | 12 March 2026 | Location | No |
| Patient transport services | Caring | Good | 12 March 2026 | Location | No |
| Patient transport services | Effective | Requires improvement | 12 March 2026 | Location | No |
| Patient transport services | Overall | Requires improvement | 12 March 2026 | Location | No |
| Patient transport services | Responsive | Requires improvement | 12 March 2026 | Location | No |
| Patient transport services | Safe | Requires improvement | 12 March 2026 | Location | No |
| Patient transport services | Well-led | Inadequate | 12 March 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Ambulances
Specialisms and services
Services for everyone
04 Contact
Public directory details
Address: The Future Building, Tees Way,North Tees Industrial Estate,Stockton-on-tees, TS18 2RS
Phone: 1642235930