01 Directory record
Service, provider and regulatory context
- Provider
- Symbol Family Support Services Limited
- CQC provider ID
- 1-483065861
- CQC location ID
- 1-2093133330
- ODS code
- VM943
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- South East
- NHS region
- South East
- Local authority
- Kent
- ONSPD CCG
- E38000237 · NHS Kent and Medway CCG
- Latest directory check
- 7 April 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 9 July 2015
- Dormant
- No
- Registered manager
- Clark, Janice
- Care-home beds
- 13
- Latest overall rating
- Not Rated
- Rating publication date
- Not supplied
- Inherited rating
- No
- UPRN
- 200003705073
- Coordinates
- 51.2431380, 0.6987690
- Parliamentary constituency
- Faversham and Mid Kent
- Provider Companies House number
- 04408770
- Provider HSCA start date
- 19 May 2014
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Deeble-Rogers, Chloe
- Provider telephone
- 01622863291
- Provider website recorded
- Available through the source page
- Provider UPRN
- 200003720448
- Provider coordinates
- 51.2563130, 0.5889170
- Provider constituency
- Faversham and Mid Kent
- Provider address
- Little Caring Farm, Caring Road, Leeds, Maidstone, ME17 1TH
Regulated activities
- Accommodation for persons who require nursing or personal care
- Personal care
Service types in monthly profile
- Care home service without nursing
- Community based services for people with a learning disability
- Supported living service
Service user bands
- Children 0-18 years
- Dementia
- Learning disabilities or autistic spectrum disorder
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Supported Living | Caring | Good | 7 April 2026 | Location | No |
| Supported Living | Effective | Good | 7 April 2026 | Location | No |
| Supported Living | Overall | Requires improvement | 7 April 2026 | Location | No |
| Supported Living | Responsive | Requires improvement | 7 April 2026 | Location | No |
| Supported Living | Safe | Requires improvement | 7 April 2026 | Location | No |
| Supported Living | Well-led | Requires improvement | 7 April 2026 | Location | No |
| Care Homes | Caring | Good | 1 April 2026 | Location | No |
| Care Homes | Effective | Good | 1 April 2026 | Location | No |
| Care Homes | Overall | Requires improvement | 1 April 2026 | Location | No |
| Care Homes | Responsive | Good | 1 April 2026 | Location | No |
| Care Homes | Safe | Requires improvement | 1 April 2026 | Location | No |
| Care Homes | Well-led | Requires improvement | 1 April 2026 | Location | No |
| Overall | Caring | Not Rated | Not supplied | Location | No |
| Overall | Effective | Not Rated | Not supplied | Location | No |
| Overall | Overall | Not Rated | Not supplied | Location | No |
| Overall | Responsive | Not Rated | Not supplied | Location | No |
| Overall | Safe | Not Rated | Not supplied | Location | No |
| Overall | Well-led | Not Rated | Not supplied | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes|Community services - Learning disabilities|Supported living
Specialisms and services
Caring for children (0 - 18yrs)|Sensory impairments|Caring for adults under 65 yrs|Dementia|Learning disabilities|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: Dickley Lane,Lenham,Maidstone, ME17 2DD
Phone: 1622859216
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.