01 Directory record
Service, provider and regulatory context
- Provider
- Acacia Homecare Limited
- CQC provider ID
- 1-387851309
- CQC location ID
- 1-2112646035
- ODS code
- VN8M8
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- South East
- NHS region
- South East
- Local authority
- Surrey
- ONSPD CCG
- E38000246 · NHS Surrey Heartlands CCG
- Latest directory check
- 12 August 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 7 July 2015
- Dormant
- No
- Registered manager
- Langley, Donna
- Care-home beds
- 0
- Latest overall rating
- Not Rated
- Rating publication date
- Not supplied
- Inherited rating
- No
- Coordinates
- 51.4320420, -0.5104090
- Parliamentary constituency
- Spelthorne
- Provider Companies House number
- 07916110
- Provider HSCA start date
- 27 March 2012
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Lipscombe, Sarah
- Provider telephone
- 02034119011
- Provider website recorded
- Available through the source page
- Provider coordinates
- 51.4320420, -0.5104090
- Provider constituency
- Spelthorne
- Provider address
- Communications House, South Street, Staines-upon-Thames, TW18 4QE
Regulated activities
- Personal care
- Treatment of disease, disorder or injury
Service types in monthly profile
- Domiciliary care service
- Supported living service
Service user bands
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Good | 12 August 2026 | Location | No |
| Homecare | Effective | Good | 12 August 2026 | Location | No |
| Homecare | Overall | Good | 12 August 2026 | Location | No |
| Homecare | Responsive | Good | 12 August 2026 | Location | No |
| Homecare | Safe | Good | 12 August 2026 | Location | No |
| Homecare | Well-led | Good | 12 August 2026 | Location | No |
| Overall | Caring | Not Rated | Not supplied | Location | No |
| Overall | Effective | Not Rated | Not supplied | Location | No |
| Overall | Overall | Not Rated | Not supplied | Location | No |
| Overall | Responsive | Not Rated | Not supplied | Location | No |
| Overall | Safe | Not Rated | Not supplied | Location | No |
| Overall | Well-led | Not Rated | Not supplied | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies|Supported living
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: Communications House, South Street,Staines-upon-Thames, TW18 4QE
Phone: 2034119011
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.