01 Directory record
Service, provider and regulatory context
- Provider
- Austen Allen Healthcare Limited
- CQC provider ID
- 1-177568286
- CQC location ID
- 1-2136980291
- ODS code
- VN5X1
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- South East
- NHS region
- South East
- Local authority
- Kent
- ONSPD CCG
- E38000237 · NHS Kent and Medway CCG
- Latest directory check
- 30 July 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 21 October 2015
- Dormant
- No
- Registered manager
- Constant, Sarah
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 30 July 2026
- Inherited rating
- No
- UPRN
- 100060939059
- Coordinates
- 51.4354270, 0.3582950
- Parliamentary constituency
- Gravesham
- Provider Companies House number
- 06547709
- Provider HSCA start date
- 15 April 2011
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Allen, Nina
- Provider telephone
- 01322424558
- Provider UPRN
- 200000531905
- Provider coordinates
- 51.4451660, 0.2164340
- Provider constituency
- Dartford
- Provider address
- 16 Hythe Street, Dartford, DA1 1BX
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- People who misuse drugs and alcohol
- People with an eating disorder
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Good | 30 July 2026 | Location | No |
| Homecare | Effective | Good | 30 July 2026 | Location | No |
| Homecare | Overall | Good | 30 July 2026 | Location | No |
| Homecare | Responsive | Good | 30 July 2026 | Location | No |
| Homecare | Safe | Good | 30 July 2026 | Location | No |
| Homecare | Well-led | Good | 30 July 2026 | Location | No |
| Overall | Caring | Good | 30 July 2026 | Location | No |
| Overall | Effective | Good | 30 July 2026 | Location | No |
| Overall | Overall | Good | 30 July 2026 | Location | No |
| Overall | Responsive | Good | 30 July 2026 | Location | No |
| Overall | Safe | Good | 30 July 2026 | Location | No |
| Overall | Well-led | Good | 30 July 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs|Substance misuse problems|Eating disorders|Physical disabilities
04 Contact
Public directory details
Address: 176 Old Road West,Gravesend, DA11 0LZ
Phone: 1474558790
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.