01 Directory record
Service, provider and regulatory context
- Provider
- Ms Priscilla Varayidzo Ngala
- CQC provider ID
- 1-101722398
- CQC location ID
- 1-2147268172
- ODS code
- VN3CV
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- London
- NHS region
- London
- Local authority
- Havering
- ONSPD CCG
- E38000255 · NHS North East London CCG
- Latest directory check
- 1 August 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 23 July 2015
- Dormant
- No
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 1 August 2025
- Inherited rating
- No
- PAF ID
- 36608107
- Coordinates
- 51.5995940, 0.2462690
- Parliamentary constituency
- Hornchurch and Upminster
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Individual
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider telephone
- 01708607900
- Provider website recorded
- Available through the source page
- Provider PAF ID
- 36608107
- Provider coordinates
- 51.5995940, 0.2462690
- Provider constituency
- Hornchurch and Upminster
- Provider address
- 9b Elms House, Elms Industrial Estate, Romford, Essex, RM3 0JU
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Overall | Good | 1 August 2025 | Location | No |
| Homecare | Safe | Good | 1 August 2025 | Location | No |
| Homecare | Well-led | Good | 1 August 2025 | Location | No |
| Overall | Overall | Good | 1 August 2025 | Location | No |
| Overall | Safe | Good | 1 August 2025 | Location | No |
| Overall | Well-led | Good | 1 August 2025 | Location | No |
| Overall | Caring | Good | 14 February 2020 | Location | No |
| Overall | Effective | Good | 14 February 2020 | Location | No |
| Overall | Responsive | Good | 14 February 2020 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: 9b Elms House,Elms Industrial Estate,Romford, RM3 0JU
Phone: 1708607900
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.