CQC Regulated care location

Birch Hill Care Centre

Norham,Berwick-upon-tweed, TD15 2JZ

01 Directory record

Service, provider and regulatory context

Provider
Lenore Care Ltd
CQC provider ID
1-6118627456
CQC location ID
1-21616137779
ODS code
VNY9A
Care home
Yes
Location type
Social Care Org
Primary inspection category
Residential social care
Region
North East
NHS region
North East and Yorkshire
Local authority
Northumberland
ONSPD CCG
E38000130 · NHS Northumberland CCG
Latest directory check
5 May 2026

02 Full active-location profile

Registration, management and provider identifiers

HSCA start date
2 May 2025
Dormant
No
Registered manager
Mackie, Jennifer
Care-home beds
24
Latest overall rating
Outstanding
Rating publication date
5 May 2026
Inherited rating
No
UPRN
10014489830
Coordinates
55.7177500, -2.1658120
Parliamentary constituency
North Northumberland
Provider Companies House number
11438775
Provider HSCA start date
2 May 2019
Provider type
Social Care Org
Provider ownership type
Organisation
Provider inspection directorate
Adult social care
Provider inspection category
Residential social care
Provider nominated individual
Jenkinson, Jack
Provider telephone
01912513728
Provider UPRN
47070180
Provider coordinates
55.0454900, -1.4522490
Provider constituency
Tynemouth
Provider address
Lenore Care Home, 246 Park View, Whitley Bay, NE26 3QX

Regulated activities

  • Accommodation for persons who require nursing or personal care

Service types in monthly profile

  • Care home service without nursing

Service user bands

  • Dementia
  • Older People
  • Physical Disability
  • Sensory Impairment
  • Younger Adults

03 CQC ratings

Latest published rating rows

Service / population groupDomainRatingPublishedReport typeInherited
Care HomesCaringOutstanding5 May 2026LocationNo
Care HomesEffectiveOutstanding5 May 2026LocationNo
Care HomesOverallOutstanding5 May 2026LocationNo
Care HomesResponsiveGood5 May 2026LocationNo
Care HomesSafeGood5 May 2026LocationNo
Care HomesWell-ledOutstanding5 May 2026LocationNo
OverallCaringOutstanding5 May 2026LocationNo
OverallEffectiveOutstanding5 May 2026LocationNo
OverallOverallOutstanding5 May 2026LocationNo
OverallResponsiveGood5 May 2026LocationNo
OverallSafeGood5 May 2026LocationNo
OverallWell-ledOutstanding5 May 2026LocationNo

CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.

03 Care provided

Service types and specialisms

Service types

Residential homes

Specialisms and services

Sensory impairments|Caring for adults under 65 yrs|Dementia|Caring for adults over 65 yrs|Physical disabilities

04 Contact

Public directory details

Address: Norham,Berwick-upon-tweed, TD15 2JZ

Phone: 1289382216