01 Directory record
Service, provider and regulatory context
- Provider
- HCRG Care Services Ltd
- CQC provider ID
- 1-351584301
- CQC location ID
- 1-21626825935
- Care home
- No
- Location type
- Independent Healthcare Org
- Primary inspection category
- Community health - NHS & Independent
- Region
- South West
- NHS region
- South West
- Local authority
- Wiltshire
- ONSPD CCG
- E38000231 · NHS Bath and North East Somerset, Swindon and Wiltshire CCG
- Brand
- BD377 · BRAND HCRG
- Latest directory check
- 8 July 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 4 April 2025
- Dormant
- No
- Registered manager
- Scrase, Valerie
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 8 July 2026
- Inherited rating
- No
- Coordinates
- 51.4525380, -2.1267040
- Parliamentary constituency
- Chippenham
- Provider Companies House number
- 07557877
- Provider HSCA start date
- 1 March 2012
- Provider type
- Independent Healthcare Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Hospitals
- Provider inspection category
- Community health - NHS & Independent
- Provider nominated individual
- Wardle, Sarah
- Provider telephone
- 03002471122
- Provider website recorded
- Available through the source page
- Provider UPRN
- 10012262176
- Provider coordinates
- 53.3246980, -2.7328990
- Provider constituency
- Runcorn and Helsby
- Provider address
- The Heath Business & Technical Park, Heath Road, Runcorn, WA7 4QX
Regulated activities
- Diagnostic and screening procedures
- Treatment of disease, disorder or injury
Service types in monthly profile
- Community healthcare service
- Rehabilitation services
- Urgent care services
Service user bands
- Whole Population
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Community health inpatient services | Caring | Good | 8 July 2026 | Location | No |
| Community health inpatient services | Effective | Good | 8 July 2026 | Location | No |
| Community health inpatient services | Overall | Good | 8 July 2026 | Location | No |
| Community health inpatient services | Responsive | Good | 8 July 2026 | Location | No |
| Community health inpatient services | Safe | Good | 8 July 2026 | Location | No |
| Community health inpatient services | Well-led | Good | 8 July 2026 | Location | No |
| Overall | Caring | Good | 8 July 2026 | Location | No |
| Overall | Effective | Good | 8 July 2026 | Location | No |
| Overall | Overall | Good | 8 July 2026 | Location | No |
| Overall | Responsive | Good | 8 July 2026 | Location | No |
| Overall | Safe | Good | 8 July 2026 | Location | No |
| Overall | Well-led | Good | 8 July 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Community services - Healthcare|Rehabilitation (illness/injury)|Urgent care centres
Specialisms and services
Services for everyone
04 Contact
Public directory details
Address: Rowden Hill,Chippenham, SN15 2AJ
Phone: 300247111