01 Directory record
Service, provider and regulatory context
- Provider
- Neptune House Limited
- CQC provider ID
- 1-101666429
- CQC location ID
- 1-216268969
- ODS code
- VL47J
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- South East
- NHS region
- South East
- Local authority
- Kent
- ONSPD CCG
- E38000237 · NHS Kent and Medway CCG
- Latest directory check
- 15 June 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 26 September 2011
- Dormant
- No
- Registered manager
- Goodman, Carly
- Care-home beds
- 15
- Latest overall rating
- Requires improvement
- Rating publication date
- 15 June 2026
- Inherited rating
- No
- UPRN
- 100061079270
- Coordinates
- 51.4406460, 0.7701080
- Parliamentary constituency
- Sittingbourne and Sheppey
- Provider Companies House number
- 04041770
- Provider HSCA start date
- 26 September 2011
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Purewal, Bhinder
- Provider telephone
- 01795581660
- Provider coordinates
- 51.4275580, 0.8030970
- Provider constituency
- Sittingbourne and Sheppey
- Provider address
- Neptune House, 8-10 Neptune Terrace, Sheerness, Kent, ME12 2LG
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Learning disabilities or autistic spectrum disorder
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Requires improvement | 15 June 2026 | Location | No |
| Care Homes | Effective | Requires improvement | 15 June 2026 | Location | No |
| Care Homes | Overall | Requires improvement | 15 June 2026 | Location | No |
| Care Homes | Responsive | Requires improvement | 15 June 2026 | Location | No |
| Care Homes | Safe | Requires improvement | 15 June 2026 | Location | No |
| Care Homes | Well-led | Requires improvement | 15 June 2026 | Location | No |
| Overall | Caring | Requires improvement | 15 June 2026 | Location | No |
| Overall | Effective | Requires improvement | 15 June 2026 | Location | No |
| Overall | Overall | Requires improvement | 15 June 2026 | Location | No |
| Overall | Responsive | Requires improvement | 15 June 2026 | Location | No |
| Overall | Safe | Requires improvement | 15 June 2026 | Location | No |
| Overall | Well-led | Requires improvement | 15 June 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Learning disabilities
04 Contact
Public directory details
Address: 8-10 Neptune Terrace,Sheerness, ME12 2AW
Phone: 1795581660