CQC Regulated care location

The New Victoria Hospital

184 Coombe Lane West,Kingston Upon Thames, KT2 7EG

01 Directory record

Service, provider and regulatory context

Provider
Metabolic Services Limited
CQC provider ID
1-101726795
CQC location ID
1-21633613916
Care home
No
Location type
Independent Healthcare Org
Primary inspection category
Acute hospital - Independent non-specialist
Region
London
NHS region
London
Local authority
Kingston upon Thames
ONSPD CCG
E38000245 · NHS South West London CCG
Brand
BD219 · BRAND BUPA Group
Latest directory check
1 July 2026

02 Full active-location profile

Registration, management and provider identifiers

HSCA start date
8 August 2025
Dormant
No
Registered manager
Horsey, Carol
Care-home beds
0
Latest overall rating
Good
Rating publication date
1 July 2026
Inherited rating
No
UPRN
128005078
Coordinates
51.4156930, -0.2542660
Parliamentary constituency
Richmond Park
Provider Companies House number
01837551
Provider HSCA start date
1 October 2010
Provider type
Independent Healthcare Org
Provider ownership type
Organisation
Provider inspection directorate
Hospitals
Provider inspection category
Acute hospital - Independent non-specialist
Provider nominated individual
Fitzgerald, Anthony
Provider telephone
02076562000
Provider website recorded
Available through the source page
Provider UPRN
10091972975
Provider coordinates
51.5153120, -0.0874940
Provider constituency
Cities of London and Westminster
Provider address
1 Angel Court, London, EC2R 7HJ

Regulated activities

  • Diagnostic and screening procedures
  • Family planning
  • Maternity and midwifery services
  • Surgical procedures
  • Treatment of disease, disorder or injury

Service types in monthly profile

  • Acute services with overnight beds

Service user bands

  • Whole Population

03 CQC ratings

Latest published rating rows

Service / population groupDomainRatingPublishedReport typeInherited
Diagnostic imagingCaringGood1 July 2026LocationNo
Diagnostic imagingEffectiveGood1 July 2026LocationNo
Diagnostic imagingOverallGood1 July 2026LocationNo
Diagnostic imagingResponsiveGood1 July 2026LocationNo
Diagnostic imagingSafeGood1 July 2026LocationNo
Diagnostic imagingWell-ledGood1 July 2026LocationNo
OutpatientsCaringGood1 July 2026LocationNo
OutpatientsEffectiveGood1 July 2026LocationNo
OutpatientsOverallGood1 July 2026LocationNo
OutpatientsResponsiveGood1 July 2026LocationNo
OutpatientsSafeGood1 July 2026LocationNo
OutpatientsWell-ledGood1 July 2026LocationNo
OverallCaringGood1 July 2026LocationNo
OverallEffectiveGood1 July 2026LocationNo
OverallOverallGood1 July 2026LocationNo
OverallResponsiveGood1 July 2026LocationNo
OverallSafeGood1 July 2026LocationNo
OverallWell-ledGood1 July 2026LocationNo
SurgeryCaringGood1 July 2026LocationNo
SurgeryEffectiveGood1 July 2026LocationNo
SurgeryOverallGood1 July 2026LocationNo
SurgeryResponsiveGood1 July 2026LocationNo
SurgerySafeGood1 July 2026LocationNo
SurgeryWell-ledGood1 July 2026LocationNo
Outpatients and diagnostic imagingCaringGood15 December 2016LocationYes
Outpatients and diagnostic imagingEffectiveInsufficient evidence to rate15 December 2016LocationYes
Outpatients and diagnostic imagingOverallGood15 December 2016LocationYes
Outpatients and diagnostic imagingResponsiveGood15 December 2016LocationYes
Outpatients and diagnostic imagingSafeGood15 December 2016LocationYes
Outpatients and diagnostic imagingWell-ledGood15 December 2016LocationYes

CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.

03 Care provided

Service types and specialisms

Service types

Hospital

Specialisms and services

Services for everyone

04 Contact

Public directory details

Address: 184 Coombe Lane West,Kingston Upon Thames, KT2 7EG

Phone: 2089499000