01 Directory record
Service, provider and regulatory context
- Provider
- Miss Helen Gordon
- CQC provider ID
- 1-1106560719
- CQC location ID
- 1-2172230912
- ODS code
- VN49N
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- West Midlands
- NHS region
- Midlands
- Local authority
- Herefordshire, County of
- ONSPD CCG
- E38000236 · NHS Herefordshire and Worcestershire CCG
- Latest directory check
- 2 July 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 17 August 2015
- Dormant
- No
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 2 July 2026
- Inherited rating
- No
- PAF ID
- 38484031
- Coordinates
- 52.0613140, -2.7272790
- Parliamentary constituency
- Hereford and South Herefordshire
- Provider HSCA start date
- 10 January 2014
- Provider type
- Social Care Org
- Provider ownership type
- Individual
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider telephone
- 01432344844
- Provider PAF ID
- 03648790
- Provider coordinates
- 52.0390510, -2.7318740
- Provider constituency
- Hereford and South Herefordshire
- Provider address
- 52 Ethelstan Crescent, Hereford, Herefordshire, HR2 7HS
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Mental Health
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Good | 2 July 2026 | Location | No |
| Homecare | Effective | Good | 2 July 2026 | Location | No |
| Homecare | Overall | Good | 2 July 2026 | Location | No |
| Homecare | Responsive | Good | 2 July 2026 | Location | No |
| Homecare | Safe | Good | 2 July 2026 | Location | No |
| Homecare | Well-led | Good | 2 July 2026 | Location | No |
| Overall | Caring | Good | 2 July 2026 | Location | No |
| Overall | Effective | Good | 2 July 2026 | Location | No |
| Overall | Overall | Good | 2 July 2026 | Location | No |
| Overall | Responsive | Good | 2 July 2026 | Location | No |
| Overall | Safe | Good | 2 July 2026 | Location | No |
| Overall | Well-led | Good | 2 July 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: Nestcliffe House,Fields Yard, Plough Lane,Hereford, HR4 0EL
Phone: 1432344844
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.