CQC Regulated care location

Ideal Home

Bicton Heath House,Knowsley Drive Gains Park,Shrewsbury, SY3 5DH

01 Directory record

Service, provider and regulatory context

Provider
Croftwood Care (Cheshire) Limited
CQC provider ID
1-2883625195
CQC location ID
1-21880946497
ODS code
VNYLA
Care home
Yes
Location type
Social Care Org
Primary inspection category
Residential social care
Region
West Midlands
NHS region
Midlands
Local authority
Shropshire
ONSPD CCG
E38000257 · NHS Shropshire, Telford and Wrekin CCG
Brand
BD153 · BRAND Minster Care Group
Latest directory check
29 September 2023

02 Full active-location profile

Registration, management and provider identifiers

HSCA start date
12 June 2025
Dormant
No
Registered manager
Ridgway, Susan
Care-home beds
44
Latest overall rating
Requires improvement
Rating publication date
24 August 2023
Inherited rating
Yes
UPRN
100071536754
Coordinates
52.7138290, -2.8112990
Parliamentary constituency
Shrewsbury
Provider Companies House number
10265522
Provider HSCA start date
8 November 2016
Provider type
Social Care Org
Provider ownership type
Organisation
Provider inspection directorate
Adult social care
Provider inspection category
Residential social care
Provider nominated individual
Nicholls, Paul
Provider telephone
02088649566
Provider UPRN
100062686845
Provider coordinates
51.3739180, -0.4818940
Provider constituency
Runnymede and Weybridge
Provider address
238 Station Road, Addlestone, Surrey, KT15 2PS

Regulated activities

  • Accommodation for persons who require nursing or personal care

Service types in monthly profile

  • Care home service without nursing

Service user bands

  • Dementia
  • Older People
  • Younger Adults

03 CQC ratings

Latest published rating rows

Service / population groupDomainRatingPublishedReport typeInherited
OverallOverallRequires improvement24 August 2023LocationYes
OverallSafeRequires improvement24 August 2023LocationYes
OverallWell-ledRequires improvement24 August 2023LocationYes
OverallCaringRequires improvement12 November 2022LocationYes
OverallEffectiveRequires improvement12 November 2022LocationYes
OverallResponsiveRequires improvement12 November 2022LocationYes

CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.

03 Care provided

Service types and specialisms

Service types

Residential homes

Specialisms and services

Caring for adults under 65 yrs|Dementia|Caring for adults over 65 yrs

04 Contact

Public directory details

Address: Bicton Heath House,Knowsley Drive Gains Park,Shrewsbury, SY3 5DH

Phone: Not supplied